Disability & Leave Forms Officer - Project Based

Scale Up Philippines is looking for a highly organized and detail-oriented Disability & Leave Forms Officer to support a US healthcare client with disability, leave, and Workers’ Compensation documentation.

Engagement: Project-Based
Start Date: ASAP
Reports To: Team Lead & Director

Key Responsibilities

• Complete and process FMLA, STD, LTD, ADA/Accommodation, Return-to-Work, Fitness-for-Duty, APS, and Workers’ Compensation forms
• Review medical records, physician notes, operative reports, treatment plans, restrictions, and return-to-work dates
• Prepare forms for provider review and signature
• Track deadlines and follow up on pending or incomplete documentation
• Maintain accurate case trackers and documentation
• Submit completed forms through approved email, fax, portals, and systems
• Coordinate with patients, providers, insurance carriers, disability administrators, and authorized representatives
• Escalate cases requiring medical judgment or clarification
• Maintain strict HIPAA compliance and patient confidentiality

Preferred Experience

• Healthcare administration, medical records, disability processing, insurance, medical billing, or Workers’ Compensation
• Familiarity with FMLA, STD, LTD, ADA, Workers’ Compensation, and Return-to-Work documentation
• Experience reviewing medical records and medical terminology
• EHR/EMR systems, spreadsheets, portals, document management systems, and trackers
• Strong attention to detail, organization, and deadline management

Experience with Sedgwick is a strong advantage. Familiarity with Hartford, Unum, Guardian, MetLife, Matrix, Aflac, Liberty Mutual, Sun Life, NY Life, Lincoln Financial, or USDOL forms is also preferred.

We’re looking for someone who can take ownership of assigned cases, proactively monitor deadlines, identify missing information, and ensure forms are completed accurately and on time.