Disability Support Worker

Ballarat Support Services is a fast-growing, locally owned NDIS-registered provider delivering high-quality, structured supports across Ballarat.

We are no longer a small start-up team — we now operate multiple dedicated hubs, including:

• A purpose-built Day Program hub
• A High-Intensity Support Hub (robust design, structured environment)
• Community-based 1:1 supports across Ballarat and surrounds

We are building something sustainable, professional and long-term — and we are looking for the right people to grow with us.

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The Role

This is not passive support work.

We are looking for proactive, confident Disability Support Workers who can take initiative, think critically, and provide structured, safe, person-centred support.

You will work across a mix of:

Community-Based 1:1 Supports

• Supporting participants to access appointments, activities and social opportunities
• Encouraging independence and skill development
• Managing behaviours using established BSP strategies
• Driving participants to outings and structured activities

Hub-Based Day Programs

• Supporting participants in small structured groups
• Facilitating activities (cooking, fitness, community access, skill building)
• Maintaining professional documentation and shift notes
• Supporting participants with higher and complex needs

In-Home Supports

• Personal care (where required)
• Domestic assistance
• Skill-building and routine development
• Supporting independence in daily living

Weekend & Event Supports

• Structured Sunday outings (Zoo, Aquarium, Melbourne events, etc.)
• Community participation programs
• Occasional Short Term Accommodation / respite shifts

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What Makes BSS Different

• Structured environments — not chaotic drop-in centres
• Strong leadership & direct communication
• Clear expectations around documentation & professionalism
• Small team culture with high standards
• Real career progression opportunities

We expect our team to show up professionally, take ownership of their shifts, and genuinely care about participant outcomes.

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Hours & Structure

• Mix of weekday, evening and weekend shifts
• Rotating weekend roster
• Opportunity for permanent part-time or casual
• Consistent, structured rosters
• Growing hours as the organisation expands

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Essential Requirements

• Current NDIS Worker Screening Check
• Valid Driver’s Licence
• Reliable vehicle (kilometres reimbursed where applicable)
• First Aid & CPR (current)
• Experience in disability, mental health or high-intensity supports preferred
• Confidence managing behaviours and maintaining boundaries

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What We Offer

Professional Growth

• Ongoing training
• Behaviour support strategy education
• Leadership pathway opportunities

Stability

• Consistent participants
• Structured hubs
• Clear service agreements and risk frameworks

Impact

• You will work in environments designed to reduce triggers
• You will be part of building safe, robust support systems
• You will help participants develop real independence

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Who We’re Looking For

You will suit this role if you:

• Take initiative rather than waiting for instruction
• Communicate clearly and directly
• Can manage challenging situations calmly
• Are comfortable in structured, high-expectation environments
• Want to grow with an expanding organisation

If you are looking for “easy shifts” or minimal responsibility, this role won’t suit you.

If you want to be part of building something strong, professional and meaningful in Ballarat — we want to hear from you.