Disability Support Worker

Disability Support Worker – Casual

About Socovery

Socovery is a disability support provider delivering person-centred support to participants with psychosocial, intellectual, cognitive and physical disabilities, across Melbourne’s North and North-West.

We are currently seeking casual Disability Support Workers who are reliable, professional and committed to providing consistent, high-quality support.

Our workers are expected to follow instructions carefully, communicate clearly, complete accurate documentation and provide support in a way that respects each participant’s individual needs, choices, goals and independence.

If you are dependable, comfortable working independently and take responsibility for the quality of support you provide, we would like to hear from you.

About the role

As a Disability Support Worker with Socovery, you will be expected to provide safe, respectful and person-centred support during every shift.

For every shift, you will be required to:

• Follow individual instructions and any relevant risk management strategies
• Provide support in line with the participant’s needs, goals, preferences and level of independence
• Maintain the participant’s dignity, choice, privacy and safety at all times
• Communicate appropriately with the participant and relevant team members
• Complete accurate and timely shift notes and all required documentation
• Report incidents, concerns, changes in presentation or other relevant information in accordance with Socovery procedures
• Follow all organisational policies, procedures and workplace instructions
• Work reliably, professionally and within the boundaries of your role

Depending on the participant and the allocated shift, support may also include:

• Assistance with daily living and personal care
• Community access and social participation
• Transport to appointments, activities and community outings
• Meal preparation and household assistance
• Supporting participants with routines and personal goals
• Manual handling or other participant-specific support tasks where trained and required

About you

We are looking for Disability Support Workers who are dependable, professional and genuinely committed to providing high-quality support.

To succeed in this role, you will need to:

• Be reliable, punctual and prepared for every shift

• Communicate respectfully and professionally with participants, families and team members

• Follow participant support plans, shift instructions and organisational procedures consistently

• Be attentive to changes in a participant’s presentation, behaviour, wellbeing or support needs

• Maintain professional boundaries and respect participant privacy, dignity, choice and independence

• Complete clear, accurate and timely shift notes and other required documentation

• Report incidents, concerns and relevant changes promptly and appropriately

• Be willing to provide participant transport when required

• Be adaptable, as support requirements can vary between participants and shifts

• Be comfortable receiving feedback, following direction and working as part of a broader support team

We value workers who take responsibility for the quality of support they provide and understand that reliability, communication and accurate documentation are essential parts of the role.

Essential requirements

To be considered for this position, you must have:

• A current Australian driver licence
• Your own reliable, registered and comprehensively insured vehicle available for you to drive for every rostered shift
• The ability and willingness to use your vehicle for participant transport when required
• Appropriate Australian working rights
• A reliable mobile phone with access to mobile data
• The ability to use digital systems to access shift information and complete required documentation
• The ability to communicate clearly in spoken and written English

You must also hold, or be willing to obtain prior to commencing work with Socovery if successful:

• NDIS Worker Screening Check
• NDIS Worker Orientation Module
• Working With Children Check
• First Aid certification, valid within three years of issue
• CPR certification, valid within one year of issue

Please note: successful applicants will be required to provide evidence of all mandatory licences, checks, training and certifications before commencing work with Socovery.

Access to a suitable vehicle is a mandatory requirement of this position. Workers must have their own reliable, registered and comprehensively insured vehicle available for them to drive for every rostered shift.

Previous experience

Previous disability or community services experience is not mandatory.

Experience in disability support, personal care, community access, participant transport, manual handling, behaviours of concern or complex support needs will be viewed favourably, but suitability, reliability and willingness to meet the requirements of the role are equally important.

Why join Socovery?

At Socovery, we aim to provide workers with the information, direction and support they need to deliver their role effectively.

As part of the team, you can expect:

• Casual shifts based on participant needs, your availability and suitability
• Opportunities to work with a range of participants and support needs
• Clear participant-specific instructions and support information
• Support from the Socovery team when questions or concerns arise
• A workplace that values reliability, communication and accountability
• Opportunities to develop your skills and experience within disability support
• Meaningful work supporting participants to work towards their individual goals and maintain independence

We are looking to build a team of workers who take their responsibilities seriously, communicate openly and provide support that participants can rely on.

Apply now

If you meet the essential requirements above and believe you would be a strong fit for Socovery, we encourage you to apply through SEEK.

As part of your application, please ensure your resume clearly outlines your employment history, relevant qualifications and any disability or community services experience you may have.

Before applying, please confirm that you:

• Hold a current Australian driver licence
• Have your own reliable, registered and comprehensively insured vehicle available for you to drive for every rostered shift
• Are willing and able to use your vehicle for participant transport when required
• Are willing to obtain all required checks, training and certifications prior to commencing work with Socovery if successful
• Can reliably travel to participant locations across Melbourne’s North and North-West
• Are comfortable following participant support plans and participant-specific instructions
• Can complete accurate and timely shift notes and other required documentation
• Are willing to communicate promptly with the Socovery team regarding incidents, concerns or changes in participant presentation

Please only apply if you can meet the essential requirements of the position.

Socovery is an equal opportunity employer. We welcome applications from people of all backgrounds and are committed to providing a safe, respectful and inclusive workplace.