Disability Support Worker

Support Worker

Location: Ely, Cambridgeshire
Company: Oxana Care Ltd
Work Location: In person

About the Role

Oxana Care Ltd is looking for compassionate, reliable and enthusiastic Support Workers to join our team, providing high-quality, person-centred support to adults with learning disabilities, autism, physical disabilities and/or behaviours of concern.

Our aim is to empower the people we support to live fulfilling, meaningful and independent lives. We believe everyone deserves the opportunity to make their own choices, develop their skills, build positive relationships and participate fully in their community.

As a Support Worker, you will play an important role in helping individuals achieve their personal goals, develop confidence and enjoy new experiences. You will provide practical assistance, emotional support and encouragement while promoting dignity, choice, independence and inclusion.

This is an active, varied and rewarding role. We are looking for someone who enjoys getting out and about, has a positive attitude and is enthusiastic about supporting people to explore their interests, participate in activities and make the most of opportunities within their community.

No two days will be the same. You could be supporting someone to prepare a meal, manage their finances, attend an activity, develop a new skill or experience something they have never tried before.

Building positive, trusting relationships is central to this role. We value staff who are patient, consistent and dependable, and who understand the importance of creating a safe, supportive and encouraging environment.

All support is delivered in accordance with individual care and support plans, risk assessments and personal preferences, ensuring each person receives support tailored to their needs, wishes and aspirations.

Key Responsibilities

• Provide compassionate, respectful and person-centred support that promotes dignity, independence and choice.
• Support individuals to participate in community activities, access local facilities, pursue hobbies and develop new interests.
• Encourage and actively participate in recreational and physical activities, which may include swimming, walking, football, bowling, table tennis and other activities.
• Assist individuals with everyday living skills, including cooking, shopping, budgeting, cleaning and household management.
• Support individuals to build confidence, develop independence and achieve their personal goals.
• Develop positive, trusting and professional relationships through consistent, reliable and respectful support.
• Encourage individuals to express their wishes, make informed decisions and have greater control over their lives.
• Follow individual care and support plans, risk assessments and Positive Behaviour Support (PBS) strategies, where applicable.
• Recognise and respond appropriately to individual communication needs, emotional wellbeing and behaviours of concern.
• Support individuals during challenging situations using a calm, patient and proactive approach.
• Work collaboratively with colleagues, families and other professionals to ensure consistent, high-quality support.
• Maintain accurate daily records and communicate important information effectively.
• Promote individuals' rights, wellbeing and safety, following safeguarding procedures and organisational policies.
• Encourage positive relationships, community inclusion and opportunities for personal development.

Skills and Personal Qualities

We are looking for individuals who share our values and are genuinely committed to making a positive difference in people's lives.

Essential Qualities

• Compassion and empathy: A caring, understanding and respectful approach to supporting others.
• Reliability and consistency: A dependable attitude, with an understanding of the importance of providing consistent support and building trust.
• Patience and emotional resilience: The ability to remain calm, supportive and professional, including during challenging or unexpected situations.
• Positive and enthusiastic attitude: A proactive approach to helping individuals explore new experiences, develop interests and achieve their goals.
• Strong communication skills: The ability to communicate clearly and effectively, both verbally and in writing, while adapting to individual communication needs.
• Teamwork and independence: Confidence working independently and collaboratively with colleagues and other professionals.
• Flexibility and adaptability: A willingness to respond to changing needs, routines and circumstances.
• Problem-solving skills: A practical, creative and solution-focused approach to everyday challenges.
• Commitment to individual rights: A strong belief in promoting dignity, independence, choice, inclusion and citizenship.
• Professionalism: The ability to maintain appropriate boundaries, respect confidentiality and follow organisational policies and procedures.
• Willingness to learn: A commitment to undertaking training, developing new skills and continually improving the quality of support provided.
• Active participation: Enthusiasm for supporting individuals to engage in community activities, recreational opportunities and an active lifestyle.

Desirable Skills and Experience

• Previous experience supporting adults with learning disabilities, autism or additional support needs.
• Knowledge of person-centred care, Positive Behaviour Support and approaches to promoting independence.
• Experience supporting individuals who may display behaviours of concern.
• An understanding of safeguarding, risk management and individual rights.
• A relevant qualification in health and social care.
• A full UK driving licence.

Experience and Training

Previous experience in health and social care is welcomed but is not essential.

At Oxana Care Ltd, we believe that the right values, attitude and personal qualities are just as important as previous experience.

We welcome applications from individuals who are new to the care sector, provided they demonstrate compassion, reliability, patience, emotional resilience and a genuine commitment to supporting others.

Successful applicants will receive a structured induction, paid training and ongoing professional support to help them develop the knowledge, skills and confidence required for the role.

We are committed to supporting staff development and providing opportunities for individuals who wish to progress within the health and social care sector.

What We Offer

• Paid induction and ongoing training.
• Regular supervision, guidance and professional support.
• Opportunities to gain recognised qualifications in health and social care.
• Career development and progression opportunities, including the potential to become a Team Leader.
• Company pension scheme.
• Casual dress.
• On-site parking.
• A supportive and collaborative working environment.
• The opportunity to make a meaningful and lasting difference in people's lives.

Additional Information

Physical Activities and Community Participation

This is an active, community-focused role that involves supporting individuals to participate in a wide range of everyday activities and experiences.

Applicants should be willing and able to support individuals with activities appropriate to their needs, interests and agreed support plans. These may include swimming, walking longer distances, football, bowling, table tennis and other recreational activities.

Where participation in a specific activity is an essential requirement, this will be discussed during recruitment, with reasonable adjustments considered where appropriate.

Working Arrangements

The role is based in Ely, Cambridgeshire, and involves providing support in individuals' homes and within the local community.

Flexibility may be required to meet the needs of the people we support, including working different shifts as agreed.

Safeguarding and Safer Recruitment

Oxana Care Ltd is committed to safeguarding and promoting the welfare, dignity and rights of the people we support.

All appointments are subject to satisfactory pre-employment checks, including an Enhanced Disclosure and Barring Service (DBS) check with the appropriate barred-list check where the role is eligible, satisfactory references and verification of the right to work in the UK.

We are committed to promoting equality, diversity and inclusion and welcome applications from individuals of all backgrounds.

Join Our Team

If you are compassionate, dependable, enthusiastic and passionate about helping people achieve their goals, we would love to hear from you.

At Oxana Care Ltd, being a Support Worker is about more than providing care. It is about building trust, creating opportunities, promoting independence and supporting people to live the lives they choose.

Pay: From £13.71 per hour

Expected hours: 10.0 – 40.0 per week

Benefits:

• Casual dress
• Company pension
• On-site parking

Work Location: In person