Disability Support Worker – Senior Complex Support

KOOKI Kommunity is seeking an experienced Senior Disability Support Worker to provide reliable, person-centred support to participants with disability, including individuals with complex support needs and behaviours of concern.

This role is best suited to someone who already has solid disability-sector experience, can work confidently with higher-support participants, and understands the importance of consistency, professional boundaries, dignity, safety and participant choice.

You will provide direct support in participants’ homes and in the community while working in accordance with individual support plans, behaviour support strategies and organisational procedures.

Applicants must have at least 2 years of full-time equivalent disability support experience.

What You’ll Be Doing

Your responsibilities may include:

• Delivering individualised support based on participant goals, preferences and assessed needs
• Supporting participants who display complex behaviours or behaviours of concern
• Implementing Behaviour Support Plans and agreed support strategies
• Assisting with personal care, hygiene, dressing and activities of daily living
• Supporting meal preparation and household activities where required
• Assisting participants to access the community, appointments and recreational activities
• Encouraging independence, skill development and meaningful participation
• Providing mobility and manual handling assistance in accordance with participant requirements
• Completing clear and accurate progress notes, communication records and incident documentation
• Monitoring and reporting changes in participant presentation, behaviour, risks or support needs
• Maintaining confidentiality, dignity and appropriate professional boundaries
• Communicating effectively with families, carers, colleagues and other members of the participant’s support team
• Following KOOKI Kommunity policies, procedures, WHS requirements and applicable NDIS Practice Standards

About You

To be considered, you will need:

• A minimum of 2 years’ full-time equivalent experience in disability support
• Demonstrated experience supporting participants with complex behaviours and behaviours of concern
• Experience implementing or working from Behaviour Support Plans
• A sound understanding of person-centred and strengths-based support
• The ability to remain calm, consistent and professional during challenging situations
• Strong communication and interpersonal skills
• The ability to work independently while contributing positively to a team
• Good understanding of duty of care, confidentiality and professional boundaries
• Strong written documentation and progress-note skills
• Current NDIS Worker Screening Check
• Current Working with Children Check, where required
• Current First Aid and CPR certification
• Relevant disability, community services or individual support qualification, or equivalent relevant experience
• Australian Driver Licence, minimum Provisional P2

Complex Support Experience

We are particularly interested in applicants who have experience supporting people with one or more of the following:

• Autism spectrum disorder
• Intellectual disability
• Psychosocial disability
• Emotional dysregulation
• Verbal or physical aggression
• Communication difficulties
• Behaviours of concern
• High or complex support needs
• Complex personal care requirements
• Situations requiring strong judgement, patience and consistency

Experience applying Positive Behaviour Support principles and strategies will be highly regarded.

The Person We’re Looking For

The right person will be:

• Compassionate and respectful
• Reliable and accountable
• Calm and confident under pressure
• Patient and emotionally mature
• Comfortable working with complex behaviours
• Committed to participant choice, dignity and independence
• Professional and mindful of boundaries
• A clear and respectful communicator
• Able to build appropriate, positive relationships with participants
• Comfortable working both independently and within a broader support team

Why Work With KOOKI Kommunity?

We offer:

• A supportive and respectful workplace
• Meaningful work with participants who value consistency and quality support
• Varied community and in-home support work
• Opportunities to work with participants with more complex support needs
• Travel reimbursement where applicable
• Professional development opportunities
• Opportunities to develop your skills and experience within the disability sector

How to Apply

If you are an experienced Disability Support Worker with at least 2 years’ full-time equivalent experience and are confident supporting people with complex behaviours and higher support needs, we encourage you to apply.

Please submit your resume outlining your relevant disability support experience, qualifications and experience working with complex behaviours.

For enquiries regarding the position, contact [email protected].

Please note: applicants who do not meet the minimum experience requirements may not progress to the next stage of recruitment.

Benefits

• Travel reimbursement
• Professional development opportunities

Experience

• Disability support: 2 years minimum required
• Supporting complex behaviours: 2 years preferred
• Behaviour Support Plans: Experience required
• Positive Behaviour Support and/or restrictive practices: Experience highly regarded

Pay: $36.22 – $50.61 per hour

Expected hours: No less than 3.0 per week

Benefits:

• Professional development assistance
• Travel reimbursement

Application Question(s):

• What is your experience working with Behaviour Support Plans?
• What is your experience working with Restrictive Practice

Licence/Certification:

• Driver Licence (Required)

Work Location: In person