**Dishwasher (Part-**time)

Department: PREPARED FOODS Reports to: Prepared Foods Manager

Pay Class: A $16.90 - $21.67 per hour

JOB SUMMARY:

As a member of the Prepared Foods team of the Davis Food Co-op, the Dishwasher position works under the supervision of the Prepared Foods Manager to perpetuate and support an organized and smooth-running Food Service Department. They effectively comply with all aspects of the store including customer service, department conditions, profitability, productivity, and workplace conditions while understanding and upholding Davis Food Co-op’s End Statements.

This is a part-time position. Employees must be available to match the business needs and will be required to work early morning, late evenings, weekends and holidays necessary.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Customer Service Responsibilities - exceed our customers’ expectations for service and provide a welcoming environment for all in accordance with the DFC's customer service standards.

  • Greet and offer assistance to customers. Demonstrate excellent customer service at all times.
  • Demonstrate proper phone etiquette and delivery of messages.
  • Know store layout and know which products belong to which departments.
  • Be able to explain the benefits of Co-op membership. Understand and be able to explain the difference between a cooperative and other businesses
  • Be available to help in other departments as instructed by management.

• Departmental Responsibilities:

• Clean all kitchen items including equipment, walls and floors

• Gathers items from dish pit for disposal or washing

• Scrapes food from dirty dishes and places them in appropriate receptacles

• Set up dishwashing and pot sink area for service

• Place dishes in designated area to make cook and service positions as smooth as possible

• Assist in weekly cleaning schedule

• Assist in disposing of trash, boxes, cans and bottles in their proper receptacles

• Trains new employees as assigned by management.

• Ability to multi-task and may help with minor food prep or packaging

• Assist in keeping the Deli and kitchen area clean and organized

• Follow the prescribed opening, closing and procedures

• Completes daily cleaning routines and executes deep cleaning projects on a routine basis or as needed.

• Inspects equipment and tools to ensure proper working order and addresses as needed.

• Report any situations of concern to Prepared Foods Management team.

• Attends applicable onsite or offsite trainings

• Specialist Duties:

  • Adhere to scheduled shifts and be ready for work when the shift begins.
  • Follow instructions; respond to management direction.
  • Maintain a professional working relationship with, and communicate relevant information to coworkers

• Safety and Sanitation Responsibilities:

• Ensure department and back-stock areas are maintained in clean, orderly condition, following all guidelines.

• Wear proper clothing during shift, consistent with current store and department uniform and appearance standards.

• Avoid injury; demonstrate proper lifting techniques and follow proper steps in the event of an injury.

• Follow accepted food safety practices.

• Handle all store equipment with care; observe all safety precautions and assist others in doing so.

• Follow DFC safety policy at all times and assist in maintaining all areas of the store in safe condition.

• Report unsafe, or potentially unsafe conditions.

• Staff Relations:

  • Maintain professional working relationship standards within department. Assist co-workers with interpersonal problem solving where/when appropriate.

• Abide by all DFC policy and procedures as specified in the DFC Employee Handbook.

• Perform other duties as assigned by management.

ESSENTIAL MENTAL REQUIREMENTS AND COMPETENCIES

To perform the job successfully, an individual should demonstrate competencies in the following matters:

• Problem Solving

  • Identify and resolve problems in a timely manner.

• Customer Service

  • Manage difficult or emotional customer situations.
  • Respond promptly to customer needs.
  • Solicit customer feedback to improve service.
  • Respond to requests for service and assistance.

• Adaptability

  • Adapt to changes in the work environment.
  • Manage competing demands.
  • Deal with frequent change, delays, or unexpected events.
  • Ability to switch tasks at management request.

• Attendance / Punctuality

  • Be consistently at work and arrive on time.
  • Arrive at meetings and appointments on time.

• Dependability

  • Respond to management direction.
  • Work flexible hours including nights and weekends and adjust to business needs.
  • Commit to long hours of work when necessary to reach goals.
  • Complete tasks on time or notify appropriate person with an alternate plan.

• Work Quality

  • Demonstrate accuracy and thoroughness.
  • Look for ways to improve and promote quality.
  • Accept and apply feedback to improve performance.
  • Monitor own work to ensure quality.

• Work Quantity

  • Meet productivity standards.
  • Complete work in timely manner.
  • Strive to increase productivity.
  • Work quickly.