Dispatch Administrator

Dispatch Administrator

TowRite Towbars
Brendale, Brisbane QLD
Full Time
$60,000 - $70,000 + Super

Join a Growing Australian Manufacturer

TowRite Towbars is one of Australia's leading towbar manufacturers, known for quality, innovation, and reliability.

Due to continued growth, we are seeking an experienced Dispatch Administrator to become a key part of our operations team.

This role is perfect for someone who loves organisation, thrives in a fast-paced environment, and takes pride in ensuring every order is processed accurately and every customer receives outstanding service.

As our business continues to grow, we need someone who can take ownership of the dispatch administration function and help keep everything running smoothly behind the scenes.

Most importantly, you'll enjoy a great work-life balance with no weekend work and no regular overtime requirements.

About the Role

As our Dispatch Administrator, you'll be responsible for coordinating the administrative side of our dispatch and receiving operations.

Working closely with production, warehouse staff, customers, suppliers, and freight providers, you will ensure orders are processed accurately, freight is booked efficiently, and products are delivered on time.

This is a busy and varied role that requires exceptional attention to detail, strong communication skills, and the ability to manage multiple priorities.

You'll be the person who keeps everything moving.

Key Responsibilities

• Process customer orders and sales transactions
• Create invoices, packing slips, shipping labels, and dispatch documentation
• Book and coordinate freight across multiple carriers
• Track shipments and resolve delivery issues
• Process incoming goods and inventory transactions
• Liaise with customers regarding dispatch, delivery, and order enquiries
• Coordinate daily dispatch schedules with production and warehouse teams
• Maintain accurate inventory and dispatch records
• Assist with stock control activities and reporting
• Work closely with the Dispatch & Receiving Storeperson to ensure orders are shipped accurately and on time
• Identify opportunities to improve administrative processes and efficiencies

What We're Looking For

• Previous experience in dispatch administration, transport administration, customer service, logistics administration, or a similar role
• Strong computer and data entry skills
• Exceptional attention to detail and a commitment to accuracy
• Excellent organisational and time management skills
• Ability to work effectively in a fast-paced environment
• Strong communication and problem-solving skills
• Ability to manage multiple priorities and tight deadlines
• Professional, reliable, and highly organised
• Experience in manufacturing or logistics will be highly regarded

Why Join TowRite?

Growing Business

Join a company experiencing strong growth with exciting plans for the future.

Work-Life Balance

Enjoy your weekends. This is a Monday to Friday role with no weekend work and no regular overtime.

Ownership

You'll have the opportunity to take ownership of your role and make a real impact on the business.

Stability

Secure full-time position with a well-established Australian manufacturer.

Great Team

Work with a supportive team that values initiative, accountability, and continuous improvement.

Ready to Join Us?

If you're highly organised, detail-focused, and enjoy working in a busy environment where your contribution genuinely matters, we'd love to hear from you.

Apply now with your resume and tell us why you'd be a great fit for the TowRite team.