Dispatch & Logistics Executive

Company: Khan Digital Agency (Pvt.) Ltd.
Location: Habib Bank Chowrangi, Nazimabad, Karachi
Job Type: Full-Time | On-Site

We are looking for a detail-oriented and organized Dispatch & Logistics Executive to manage daily order processing, shipment coordination, dispatch documentation, and tracking updates across multiple e-commerce platforms. The ideal candidate should have strong data management skills, good communication abilities, and the ability to coordinate effectively with internal teams and shipping partners.

Key Responsibilities:

• Prepare, update, and maintain daily dispatch sheets and shipment records.
• Manage and record customer orders from WooCommerce and Etsy in spreadsheets.
• Coordinate with the Customer Service Representative (CSR) and Supply Chain teams to resolve order-related queries and issues.
• Monitor Air Waybill (AWB) numbers daily and update tracking details and order statuses in WooCommerce.
• Check, manage, and respond to daily business emails through Gmail.
• Generate and print shipping labels using FedEx, USPS, and UPS shipping portals.
• Coordinate with shipping couriers to resolve delivery delays, shipment discrepancies, and other dispatch-related issues.
• Track shipments to ensure timely dispatch and delivery.
• Verify order details, shipping addresses, and dispatch information to minimize errors.
• Maintain accurate records of dispatched orders, tracking numbers, and delivery statuses.
• Follow up on pending shipments and coordinate with relevant teams to ensure timely resolution.
• Prepare daily dispatch and order status reports for management.

Required Skills & Qualifications:

• Proficiency in Microsoft Excel and Google Sheets.
• Basic knowledge of WooCommerce and Etsy order management.
• Familiarity with shipping platforms such as FedEx, USPS, and UPS is preferred.
• Good email communication and coordination skills.
• Strong attention to detail and data accuracy.
• Ability to manage multiple orders and meet daily dispatch deadlines.
• Previous experience in dispatch, logistics, order processing, or e-commerce operations will be an advantage.

HOW TO APPLY

Send your updated CV via WhatsApp or Email.

WhatsApp: 0311-9842911
Email: [email protected]

Subject Line: Dispatch & Logistics Executive

Work Location: In person