Dispatch Assistant

About the role

We're looking for a dedicated Dispatch Assistant to join our operations team at Strong-will Logistics Inc' based in Paranaque City Metro Manila. As a Dispatch Assistant, you will play a crucial role in ensuring the efficient and timely distribution of our clients' goods. This full-time position will see you working closely with our logistics team to coordinate deliveries, update tracking information, and provide exceptional customer service.

What you'll be doing

• Communicating with drivers and customers to coordinate delivery schedules and provide delivery status updates
• Maintaining accurate records of all shipments, including tracking numbers, delivery times, and any issues or delays
• Identifying and resolving any discrepancies or problems that arise during the delivery process
• Assisting with the preparation and organization of delivery paperwork and documentation
• Supporting the logistics team with other administrative tasks as required

What we're looking for

• Excellent communication and customer service skills, with the ability to build positive relationships with both internal and external stakeholders
• Strong problem-solving and decision-making abilities to handle unexpected situations effectively
• Proficient in the use of logistics management software and other relevant IT systems
• Previous experience in a similar dispatch or logistics role, preferably within the Warehousing, Storage & Distribution industry
• Highly organized with the ability to multitask and prioritize tasks efficiently
• Willing to work night shift

What we offer

• Opportunities for professional development and career advancement
• Supportive and collaborative work environment

About us

Strong-Will Logistics Inc. is a new player providing ONESTOP INTEGRATED LOGISTICS SOLUTION WORLDWIDE. The business will continuously develop its reputations through accurate PERSONALIZE service as well as sophisticated, updates and upgraded hardware’s and software’s.

Modern business in a global economy relies on logistics, getting your transportation logistics organized in a way that is both transparent to your organization, and under decent cost control is a worthwhile goal for any business. That’s why Strong-Will Logistics Inc. (SWLI) is here to help you with all your logistics transport needs. We are equipped with the latest logistics software for efficient tracking and effective delivery time frames. Along with our experienced team members, we are also equipped with cargo trucks, transport containers and other trucking vehicles.

Stong-Will Logistics Inc network consists of hundreds of warehouses, carriers and local service providers who are carefully selected to ensure that we always deploy optimal resources. SWLI is not merely a vendor for your company - we are an extension of your staff with a clear understanding of our responsibility to replicate the goals, cost controls and strategic focus of your organization.

With SWLI, we streamline your shipment needs whether it is local or international shipments with the help of our experience freight brokers. If you require shipment, SWLI can take over for your entire shipping operation, handling your points of contact with local carriers and cargo carriers, with detailed sorting algorithms we will help find the best rates for you.

Apply now to become our next Dispatch Assistant!