Dispatch Coordinator

We are looking for a skilled and reliable Dispatcher to join our logistics team. This role is critical to ensuring efficient operations, driver communication, and timely freight delivery across the U.S.

As a dispatcher, you’ll be responsible for booking loads, planning routes, tracking shipments, and coordinating with customers and drivers to resolve issues in real-time. You’ll be part of a dynamic and fast-paced work environment where problem-solving and clear communication are key.

Key Responsibilities

• Plan, book, and dispatch loads efficiently using dispatch software and load boards
• Monitor and track loads from pickup to delivery, ensuring timely updates
• Coordinate with drivers, brokers, and customers to resolve delays or issues
• Maintain and update all records and paperwork including BOLs and PODs
• Handle unexpected events such as breakdowns, road closures, or missed appointments
• Ensure driver compliance with DOT and company regulations
• Build strong relationships with carriers and clients to ensure repeat business

Qualifications

• 2–3 years of dispatching experience (USA dispatch is a must)
• Strong knowledge of trucking lanes, freight types, and load boards
• Experience using dispatch software.
• Excellent communication and customer service skills
• Problem-solving mindset and ability to work under pressure
• Willingness to work night shift and weekends (From Home) as needed
• Good command of English (spoken and written)

What We Offer

• Competitive salary based on experience
• Supportive and collaborative work culture
• Opportunities for career growth within the company

Pay: From ₹25,000.00 per month

Work Location: In person