Dispatch Executive

Role & responsibilities :

• Prepare and process customer orders for dispatch.
• Ensure accurate picking, packing, and shipment of products.
• Coordinate with courier/logistics partners for timely pickups.
• Generate invoices, shipping labels, and other dispatch documents.
• Track dispatched shipments and update their status.
• Maintain dispatch records and daily reports.
• Coordinate with warehouse, inventory, and customer support teams.
• Ensure compliance with company SOPs and quality standards.
• Resolve dispatch-related issues and minimize shipment delays.
• Monitor pending orders and prioritize urgent shipments.

Preferred candidate profile:

• Knowledge of courier aggregators and shipping portals.
• Experience in inventory management and order fulfillment.
• Familiarity with barcode scanners and warehouse processes.
• Good knowledge of warehouse and dispatch operations.
• Familiarity with Unicommerce Software and Microsoft Excel.
• Good communication and coordination skills.
• Strong attention to detail and accuracy.
• Ability to work under pressure and meet dispatch deadlines.

Qualifications & Experience:

• 1 - 3 years of experience in warehouse, dispatch, or logistics operations.
• Experience with e-commerce or 3PL operations is preferred.