Dispatch Executive

Job Summary

COWBERRY Organics is looking for a detail-oriented and proactive Dispatch Executive to manage day-to-day dispatch operations, inventory movement, and warehouse coordination. The ideal candidate should have prior experience in a D2C (Direct-to-Consumer) brand, be proficient in ERP systems, and possess strong knowledge of inventory management and dispatch processes.

Key Responsibilities

• Manage daily order dispatches across D2C marketplaces and courier partners.
• Must have hands-on experience in order processing on E-commerce platforms, specifically Amazon, including order processing, ERP integration/update, inventory allocation, invoicing, and dispatch coordination
• Ensure timely and accurate order processing, packing, and dispatch.
• Maintain inventory records in the ERP system and ensure data accuracy.
• Monitor stock levels and coordinate with the Procurement and Production teams for replenishment.
• Conduct regular stock verification and cycle counts to maintain inventory accuracy.
• Ensure strict adherence to the FIFO inventory management system.
• Investigate and resolve inventory discrepancies, shortages, or damaged stock.
• Generate dispatch-related reports, invoices, e-way bills, and other documentation through the ERP.
• Coordinate with courier partners to ensure timely pickups and deliveries.
• Maintain warehouse organization, cleanliness, and proper storage practices.
• Ensure compliance with company SOPs and warehouse safety standards.

Required Qualifications

• Bachelor's degree.
• 1–3 years of experience as a Dispatch Executive, Warehouse Executive, or Inventory Executive, preferably in a D2C or E-commerce company.
• Strong understanding of inventory control, stock reconciliation, and dispatch operation
• Proficiency in Microsoft Excel and inventory reporting.
• Good communication, coordination, and problem-solving skills.
• Ability to work in a fast-paced warehouse environment with attention to detail.

Preferred Skills

• Experience handling dispatch for platforms such as Shopify, Amazon, Flipkart, or other D2C channels.
• Familiarity with barcode scanning and warehouse inventory systems.
• Ability to coordinate effectively with Production, Sales, and Logistics teams.
• Strong analytical and organizational skills.

Pay: ₹18,000.00 - ₹25,000.00 per month

Work Location: In person