Dispatch Executive

Job Description (JD) – Dispatch Executive

Industry: Wet Wipes Manufacturing / FMCG
Department: Dispatch & Logistics
Job Title: Dispatch Executive

Job Summary

The Dispatch Executive will be responsible for managing the timely and accurate dispatch of finished wet wipes products to customers, distributors, and business partners. The role involves coordinating with the production, quality control, warehouse, sales, and logistics teams to ensure proper order processing, packaging verification, documentation, inventory accuracy, and on-time delivery.

Key Responsibilities

• Dispatch Planning & Execution
• Plan and execute daily dispatches according to customer orders and delivery schedules.
• Coordinate with the warehouse and production departments to ensure product availability.
• Ensure timely loading and dispatch of wet wipes cartons, cases, and pallets.
• Verify product names, variants, quantities, batch numbers, and expiry dates before dispatch.
• Documentation & Record Keeping
• Prepare delivery challans, invoices, e-way bills, packing lists, and other applicable dispatch documents.
• Maintain dispatch registers, vehicle details, transporter records, and proof of delivery (POD).
• Update dispatch entries in ERP software, Excel, or other inventory management systems.
• Maintain accurate records of dispatched goods and pending orders.
• Quality & Packaging Verification
• Ensure finished goods are properly packed, sealed, labelled, and ready for transportation.
• Check that wet wipes packs and cartons are not damaged, leaking, or improperly sealed.
• Verify batch details, manufacturing dates, expiry dates, and labelling requirements.
• Coordinate with the Quality Control (QC) team regarding product release and dispatch clearance.
• Inventory & Warehouse Coordination
• Maintain accurate finished goods stock records.
• Follow FIFO/FEFO principles, as applicable, for inventory movement.
• Coordinate with the warehouse team for picking, packing, staging, and loading.
• Report stock shortages, damaged products, and dispatch discrepancies to the concerned department.
• Transport & Logistics Coordination
• Arrange vehicles and coordinate with transporters, drivers, and courier partners.
• Ensure proper loading, stacking, and handling to prevent damage during transit.
• Track shipments and communicate delivery status to the sales or customer service team.
• Follow up on delayed deliveries, returned goods, and pending proof of delivery.
• Reporting & Compliance
• Prepare daily dispatch reports and pending-order reports.
• Ensure compliance with company dispatch procedures and applicable documentation requirements.
• Report dispatch errors, shortages, damages, and customer complaints to the reporting manager.
• Maintain cleanliness, safety, and proper handling practices in the dispatch area.

Required Qualifications

• Graduate or 12th pass; a diploma in logistics, supply chain, or warehouse management is preferred.
• 1–2 years of experience in dispatch, warehouse operations, or logistics, preferably in FMCG or manufacturing.
• Experience in finished goods dispatch and inventory management will be an advantage.
• Basic knowledge of GST invoices, e-way bills, delivery challans, and transport documentation.
• Working knowledge of MS Excel and ERP/inventory management software.

Required Skills

• Strong coordination and communication skills.
• Good attention to detail and numerical accuracy.
• Ability to manage multiple dispatches and meet delivery deadlines.
• Knowledge of FIFO/FEFO and stock reconciliation.
• Problem-solving skills and a responsible approach to documentation.
• Ability to work in a fast-paced manufacturing environment.

Key Performance Indicators (KPIs)

• On-time dispatch and delivery performance.
• Accuracy of dispatched quantities and documentation.
• Number of dispatch errors, shortages, and damages.
• Inventory record accuracy.
• Timely submission of dispatch reports and proof of delivery.
• Compliance with packaging and quality release requirements.

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

• Flexible schedule
• Paid sick time
• Provident Fund

Work Location: In person