Dispatch Manager

Join the LKQ Family! We're looking for motivated individuals to join our team at LKQ Corporation. With opportunities for growth, competitive benefits, and a supportive work environment, LKQ is the place to be. Apply now and take the first step toward a rewarding career!

Responsible for performing the day-to-day activities of the Dispatch Department in accordance with current federal, state/Provincial, and local standards, guidelines, and regulations governing this facility. The Dispatch Manager will participate with and be directed by the General Manager or Operations Manager to ensure the Dispatch Department is run in a safe, efficient, and proper manner.

Essential Job Duties

• Schedule drivers on routes daily. Prioritize and expedite rush or problem tickets that need immediate attention. Handle any issues with pick tickets (FSI, RCE and PLRC) or parts that did not get delivered on time (ETA).
• Assign and manifest route drivers daily; be available as a back-up delivery person, if needed. Continuously recruit, providing performance feedback and coaching route personnel.
• Communicate with internal and external customers.
• Operate and interpret reports with Route Optimization or Roadnet system (Parts per hour and Parts Handled KPI's).
• Monitor Fuel reports for loss prevention.
• Manage time off requests and Kronos including pay period signature sheets. Schedule maintenance on vehicles and or break downs with mechanic(s).
• Sign off on bills for maintenance and schedule rentals when/if needed.
• Ensure we are compliant with drivers and paperwork for LKQ and DOT. Handle discipline issues and any drivers under probation because of their MVR and LKQ points.
• Ensure the vehicle Pre and Post checklist is turned in each day.
• Ensure new hire paperwork for driver (s) and training including LKQU, ISO and DOT is complete.
• Maintain, organize and keep current driver phones or other communication devices as needed.
• Handle or delegate getting vehicle tags, Gas pins, vehicle keys, DOT inspection, emission inspections and DOT physicals. Filing (vehicle records, signed time sheets, PTO, etc).
• Assume other duties as assigned.

Supervisory Responsibilities

• Manage the work of others, including planning, assigning, scheduling and reviewing work, ensures quality standards. Responsible for hiring, terminating, training and developing, reviewing performance and administering corrective action for staff.

Minimum Requirements

Education & Experience

• High School Diploma/GED.
• 5 years+ in specialized profession or equivalent; Proficient in specialty including prior senior lead / supervisor experience.

Preferred Requirements

• No preferred requirements.

Knowledge/Skills/Abilities

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates, ratios, and percentages and to draw and interpret graphs.
• Frequent use of Outlook, Word, Excel, graphics, etc. Ability to create, maintain and incorporate functions into Word documents, Excel spreadsheets, databases, and Powerpoint presentations to support business objectives.
• Frequently communicates complex information across departments and interacts with management. Can present, resolve and address delicate situations. Can motivate and persuade others.
• Problems are varied and complex, requiring analysis or interpretation of the situation. Problems are solved using knowledge and skills, general precedents and practices.
• Decisions impact the management and operations within a department or business unit. May contribute to business and operational decisions that affect the department.
• Provides and sets goals and priorities for functional area. May make recommendations for department policies, practices, and programs. Makes decisions for and/or resolves problems for others.
• Handle multiple tasks or projects simultaneously with moderate complexity.

Essential Physical Demands/Work Environment

• Work is primarily sedentary: must be able to sit for extended periods of time and use a computer, keyboard, and mouse, frequently.
• Travel may be required periodically, including overnight stays (contingent on position requirements).
• Must be able to lift up to 25 pounds.

Benefits:

• Health/Dental/Vision Insurance
• Paid Time Off
• Paid Parental Leave
• Fertility Coverage
• 401k with Generous Company Match
• Company Paid Life Insurance and Long-Term Disability
• Short-Term Disability
• Employee Assistance Program
• Tuition Reimbursement
• Employee Discounts
• PNC Daily Pay Option

Join us for an exciting career journey with positive, driven individuals.