Dispatch officer

Location: Karachi, Pakistan
Job Type: Full-time

About the Role

We are looking for a responsible and organized Dispatch Officer to manage the day-to-day dispatch of finished goods and ensure orders are delivered accurately and on time. The successful candidate will coordinate with the warehouse, production, sales, and customers to ensure smooth and efficient dispatch operations.

Key Responsibilities

• Manage the daily dispatch of finished goods according to customer orders and delivery schedules.
• Verify quantities, job/order numbers, packing details, and dispatch documents before shipment.
• Coordinate with the warehouse and production teams to ensure orders are ready for dispatch.
• Prepare and maintain dispatch records, delivery challans, invoices, and other relevant documentation.
• Coordinate with drivers, riders, transporters, and courier services for timely deliveries.
• Ensure dispatched goods are properly packed, labeled, and secured before leaving the facility.
• Track deliveries and follow up with transporters regarding delivery status.
• Maintain accurate records of dispatched and pending orders.
• Communicate any shortages, delays, discrepancies, or delivery issues to the relevant department.
• Coordinate with the Sales/Customer Service team regarding urgent or priority deliveries.
• Maintain proper filing of dispatch documents and delivery acknowledgements.
• Assist in maintaining an organized dispatch area.
• Ensure all dispatch procedures are followed according to company requirements.

Requirements

• 1–3 years of experience in dispatch, logistics, warehouse, or a similar role.
• Experience in a manufacturing environment will be preferred.
• Good knowledge of dispatch and delivery procedures.
• Basic computer skills, particularly Microsoft Excel and Word.
• Good communication and coordination skills.
• Ability to maintain accurate records and documentation.
• Good organizational and time-management skills.
• Ability to handle multiple orders and deliveries simultaneously.
• Responsible, punctual, and detail-oriented.
• Ability to work under pressure and meet delivery deadlines.

Preferred Qualifications

• Experience with ERP or inventory management systems.
• Experience coordinating with local transporters and courier companies.
• Familiarity with delivery challans, invoices, packing lists, and dispatch documentation.
• Knowledge of Karachi routes and major industrial areas will be an advantage.

What We Offer

• Competitive salary based on experience.
• Professional working environment.
• Career growth opportunities.
• Opportunity to work within a growing manufacturing organization.

Employment Type: Full-time
Location: Karachi, Pakistan

Pay: Rs27,485.39 - Rs65,000.00 per month

Work Location: In person