Dispatch Operator for Security

Job Overview

We are seeking a dynamic and vigilant Dispatcher Operator for Security to join our dedicated security team. In this vital role, you will serve as the central communication hub, coordinating security responses, monitoring surveillance systems, and ensuring the safety of personnel and property. Your energetic approach and sharp attention to detail will help maintain a secure environment while providing exceptional internal communication and customer service. This position offers an exciting opportunity to utilize your technical proficiency, law enforcement knowledge, and conflict management skills in a fast-paced setting.

Responsibilities

• Dispatch security personnel promptly in response to incidents or alarms, ensuring swift and effective action.
• Maintain clear and professional communication with internal teams, security staff, and emergency responders via radio, phone, or internal messaging systems.
• Document incidents accurately through detailed report writing, including loss prevention activities and conflict management situations.
• Assist with access control procedures by verifying identities of visitors, employees, contractors, and vendors.
• Support internal communication efforts by providing timely updates on security status or incidents to relevant departments.

Qualifications

• Proven experience in dispatching, law enforcement, or security operations; call center experience is a plus.
• Excellent communication skills—both verbal and written—with the ability to convey information clearly under pressure.
• Basic math skills for report documentation and incident analysis.
• Ability to operate typing devices efficiently for report writing and data entry tasks.
• Knowledge of conflict management techniques and loss prevention strategies.
• Familiarity with security protocols within environments such as casinos or similar high-security facilities is advantageous.

Join us in creating a safer environment where your proactive approach makes a real difference! This role is ideal for motivated individuals eager to apply their technical skills, enhance safety measures, and deliver outstanding customer service in a vibrant setting.

Pay: From $18.00 per hour

Work Location: In person