Dispatch Representative

We are looking for a reliable Dispatch Representative to act as a communication point for customers and carriers to help transport their orders. You will receive requests, transmit messages, and track orders.

The ideal candidate must be an excellent communicator and able to remain calm and composed, especially in emergency situations. You must be able to multi-task, as well as take the appropriate action with little supervision. The goal is to enable different parties to communicate well by ensuring the accurate and timely transmission of information.

Responsibilities:

• Receive/Make calls to customers and carriers record significant information
• Address problems and requests by transmitting information or providing solutions
• Receive and dispatch carriers for Transport Orders
• Prioritize calls according to urgency and importance
• Use Phone calls, emails, instant messaging to communicate with all parties in order to successfully dispatch a transport order
• Monitor routes and build a carrier network to coordinate and prioritize orders needing dispatched
• Provide carriers with information about orders including special instructions, dimensions of vehicles, locations obstacles , locations horus etc
• Enter data in computer system and maintain live logs of order statuses

Requirements:

• Proven experience as dispatcher or relevant position (minimum of one year preferred)
• Tech Savvy with knowledge of relevant methods
• Create and maintain a Carrier Network
• Keep a live log of when orders are picked up and delivered
• Mediate communications between customers & carriers
• Attention To Details
• Must know how to multitask and be organized
• Receiving calls from customers & carriers
• Address problems and requests by transmitting information or providing solutions
• Monitor routes and carrier availabilities to coordinate customer’s transport orders
• Enter data into computer systems and maintain logs and records of carrier, driver’s info, pick up dates delivery dates etc
• Active listener with excellent communication skills
• Sound judgement & critical thinking

Join us if you’re passionate about logistics sales and ready to make a tangible impact in the auto transport industry! We value energetic professionals who thrive on building strong client relationships while navigating complex transportation solutions. This is your chance to grow your career in a vibrant company committed to excellence in every shipment.

Pay: $700.00 per week

People with a criminal record are encouraged to apply

Work Location: In person