Dispatch Rider

Dispatch Rider

Location: Lagos, Nigeria

Employment Type: Full-Time

Salary: 130,000 - 160,000

Reports To: Operations/Logistics Supervisor

About Clothify

Clothify is a technology-enabled laundry platform connecting customers with laundry service providers and coordinating the movement of laundry through pickup, fulfilment and delivery.

As we prepare for launch, we are building a reliable logistics team to help us deliver an excellent customer experience.

About the Role

We are looking for reliable and responsible Dispatch Riders to support Clothify's pickup and delivery operations.

You will be responsible for safely collecting customer orders, delivering them to the appropriate laundry provider, collecting completed orders and returning them to customers within the agreed timeframe.

Key Responsibilities

• Pick up customer laundry from designated locations.

• Deliver customer orders to assigned laundry service providers.

• Collect completed orders from laundry partners.

• Deliver completed orders to customers.

• Confirm pickups and deliveries accurately.

• Update order status as required.

• Maintain clear communication with the Operations team.

• Handle customer items responsibly.

• Follow assigned routes and delivery instructions.

• Report delays, failed deliveries, missing items or other issues immediately.

• Maintain professional conduct when interacting with customers and laundry partners.

• Comply with all logistics and safety procedures.

What We're Looking For

• Valid driver's/rider's licence and relevant documentation.

• Previous dispatch/delivery experience is preferred.

• Good knowledge of Lagos roads and routes.

• Ability to use navigation and mobile applications.

• Good communication skills.

• Punctual, reliable and responsible.

• Good customer service attitude.

• Ability to work independently and under time pressure.

• Strong sense of accountability.

• Ability to handle customer property with care.

What You Can Expect

• Opportunity to work with a growing technology-enabled business.

• Structured logistics processes and operational support.

• Opportunity for growth as Clothify's operations expand.

Pay: ₦130,000.00 - ₦160,000.00 per month

Work Location: In person