Dispatch Team Leader

Corporate Dispatch Assistant — Christmas Peak Season
Regents Park, NSW | Casual | Start 19th October

Hampers & Gifts Australia is gearing up for the most magical time of the year — and we need a Corporate Dispatch Assistant to help make it happen!
If you're organised, energetic, and love the buzz of a busy warehouse, this is your chance to be part of something special. You'll be at the centre of our festive operations, ensuring corporate orders are dispatched with precision, flair, and a sprinkle of holiday joy.

What success looks like in this role:

• Safety is championed across the warehouse, every shift
• Corporate orders go out on time, every time, to a high standard
• Returns and re-deliveries are handled with care, not chaos
• Dispatch operations keep getting better, not just busier

What you'll be doing:

• Printing and processing orders from Machship for HGA & Maggie Beer websites
• Overseeing picking and dispatch for corporate customers — ribbon printing, tying, card production, and sleeves
• Booking deliveries with couriers and managing dispatch flow
• Organising orders into tubs for the picking team
• Coordinating with ribbon printers to keep production on schedule
• Handling returns, reworks and re-deliveries (RMAs) — system updates, customer comms, and invoicing
• Liaising with corporate sales and customer service to keep clients happy
• Pulling reports as needed

What you bring:

• Experience in a fast-paced warehouse environment — peak-period experience is a big plus

• Solid time management and basic computer skills

• Bonus points for Excel, Adobe InDesign/Photoshop, Shopify or Machship know-how

• Leadership experience (especially around Christmas) is a plus

• A bit of artistic flair? Even better
  Your superpower: adaptability — you thrive in a dynamic, fast-growing business where no two days look the same.

Perks:

• Onsite parking, right next to Regents Park Station

• A genuinely festive, fast-paced team environment during our biggest season of the year

Ready to be part of the magic this Christmas? Apply now.

Pay: $34.00 – $35.00 per hour

Expected hours: 38.0 per week

Application Question(s):

• Can you start on the 19th October?
• Do you have warehouse experience?

Work Authorisation:

• Australia (Required)

Work Location: In person