Dispatcher

About Us

Curated Events is a market leader in event rental services. We’re an award-winning team of event production pros, specializing in tents, linens, and design-forward event rental essentials. Our team works hand in hand with the area’s top venues, caterers, planners, designers, businesses, and universities. Our mission is simple: Service. Selection. Style. Delivered.

Job Summary:
The Dispatcher role is an entry-level position responsible for assisting with the day-to-day dispatching of delivery personnel and truck fleets. Under the direction of the Lead Dispatcher and/ or Warehouse Manager, the role ensures timely and accurate delivery coordination based on client contracts. This position involves continuous communication with drivers, providing directions, handling last-minute delivery changes, and notifying clients of updates.

Key Responsibilities:

• Dispatch Coordination: Assist with dispatching delivery personnel and vehicles in accordance with client contracts, instructions, and time constraints.
• Driver Communication: Maintain continuous communication with drivers to provide directions, resolve issues, and address last-minute delivery changes.
• Client Updates: Notify clients promptly about any delivery changes to ensure clear communication and client satisfaction.
• Cross-Training: Participate in cross-training activities, including learning to drive smaller vehicles and beginning training on up to 26' crew cabs if applicable.
• POR Proficiency: Develop proficiency in the POR Dispatch module and gain knowledge of additional modules, reports, and functions to enhance operational efficiency.
• Route Troubleshooting: Assist in troubleshooting route-related issues to ensure smooth and efficient delivery operations.
• Team Support: Work collaboratively with the Lead Dispatcher, Warehouse Manager, and team to maintain high standards of delivery operations.

Qualifications:

• Experience: Entry-level; suitable for individuals with limited installation experience who are progressing toward intermediate proficiency in required tasks.
• Technical Skills: Ability to learn and effectively use the POR Dispatch module and other relevant tools.
• Physical Requirements: Capability to assist with driving tasks if required and to train on smaller vehicles up to 26' crew cabs.
• Communication Skills: Strong ability to communicate effectively with drivers, team members, and clients.
• Dependability: Reliable, organized, and detail-oriented to ensure seamless dispatch operations.

Work Environment:

• This position involves working in an office or warehouse setting, with occasional need to assist on-site or in vehicles. Non-standard hours, including evenings and weekends, may be required to meet delivery schedules.

FLSA Status: Non-Exempt

Curated Events is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.