Dispatcher

Key responsibilities

• Good communicator and capable of giving clear instructions to the driver
• Monitor drivers to ensure that drivers arrive on time to the designated pick-up point. Will provide the right information to the end-user/passenger regarding the exact location of the rented vehicle and will also inform or update the end-user if there are issues arises
• Responsible for and management of the driver's checklist. Ensure all needed information is filled up
• Responsible in the handling of RFID card and Gas Fleet card release and retrieval from drivers or end-users
• Responsible for releasing on time of bookings and giving proper instruction and monitoring to drivers
• Responsible to receive vehicle kit and checking of documents of incoming drivers after the trip
• Review current fleet allocation and analyzed sales and marketing projections
• Ensure to record all booking transactions in file maker. All needed information/entry must be completed (all fields in System should be accurately filled including remarks)
• Check actual vehicle information such as Gas level and mileage before entry in SIS
• Support Safari integrated System encoding as needed

About you

• Must be computer literate
• Must be punctual and goal oriented
• Highly organized, analytical, results-oriented and has keen on details
• Must have strong and written communication skills
• Ability to prioritize tasks, manage multiple priorities and tight deadlines
• Can drive manual or automatic transmission vehicle and can operate motorcycle is an advantage