Dispatcher

Overview

We are seeking an experienced Dispatcher to handle the daily operations of a fast-paced DSP. This role is responsible for overseeing day-to-day operations, managing supervisors and delivery associates, ensuring safety and compliance, and driving operational performance through effective leadership and continuous improvement.

The ideal candidate is a hands-on leader with experience in logistics, transportation, or last-mile delivery who can thrive in a high-volume, fast-paced environment.

Key Responsibilities

• Lead, coach, and develop supervisors and delivery associates.
• Oversee daily dispatch and delivery operations to ensure efficiency and service excellence.
• Monitor and improve key performance indicators (KPIs), including safety, productivity, attendance, and quality.
• Manage staffing, scheduling, and employee performance.
• Ensure compliance with company policies, DOT regulations, and DSP operating standards.
• Coordinate fleet readiness and vehicle maintenance.
• Analyze operational data and prepare daily, weekly, and monthly reports.
• Foster a positive, accountable, and high-performing team culture.

Qualifications

• 1+ years of management experience in a DSP, logistics, transportation, distribution, or warehouse environment.
• Strong leadership and people management skills.
• Experience managing operational KPIs and driving performance improvements.
• Excellent communication, organization, and problem-solving abilities.
• Proficiency with Microsoft Office and operational reporting tools.
• Valid driver’s license with a clean driving record.

Benefits

• Performance-based bonus opportunities
• Health and dental insurance
• Paid time off and paid holidays
• Opportunities for career growth and advancement

Schedule

• Full-time
• Flexible schedule, including weekends and holidays as business needs require

We are an Equal Opportunity Employer and are committed to creating an inclusive workplace for all employees.

Pay: $24.50 - $26.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off

Work Location: In person