Dispatcher

Position: Dispatcher
Location: Cambridge, ON
Type: Full-Time, Permanent
Pay: $23.00–$25.00 hourly (based on experience)

At Battlefield Equipment Rentals, we don’t just rent out top-tier construction equipment, we empower our team to grow, thrive, and make a real impact in local communities every day. As part of the Toromont Industries Ltd. family, we’re proud to be Canada’s leading construction equipment rental company and you can find our equipment powering projects on jobsites across Canada! If you want a career with purpose, a team that has your back, and a company that invests in your success then apply today and join us in building tomorrow together.

As a Dispatcher, you’ll be the primary communication link between branch staff, drivers and our customers, helping to keep our operations running smoothly and ensuring our clients get the equipment they need to get their jobs done. If you thrive in a coordination-focused role that demands accuracy, adaptability, and strong communication, then we want to hear from you!

What You’ll Be Doing

• Organize runs for drivers in an efficient manner;

• Contact customers and provide updates to order deliveries;

• Create transfers, pickup tickets, and contracts as necessary;

• Work as a team, and provide the best possible service to our customer;

• The ability to provide excellent customer and internal relations while keeping a positive attitude;

• Provide excellent customer relations while keeping a positive attitude both within the branch and in face-to-face experiences with customers;

• Perform assigned tasks with attention to detail and effectively organize all documentation within Systematics;

• Work effectively within a team environment;

• Perform other duties as assigned.

Curious about this role or other opportunities at Battlefield Equipment Rentals? Explore our Inside the Crew Videos to see what it’s really like to be part of the Battlefield team. Employment (https://www.battlefieldequipment.ca/employment)

What We Have to Offer

• Immediate benefits; disability insurance after 3 months

• Company pension

• Paid sick days

• Extended health, dental, and vision care

• Mental healthcare coverage

• Life and disability insurance

• Safety shoe reimbursement and custom insoles

• Travel Insurance

• Employee stock purchase plan

• Employee assistance program & counselling support

Why You’ll Love Working Here

People-first culture: We believe in supporting each other, celebrating wins, and growing together.

Safety-first culture: Safety is a core value at our organization, and we ensure that our employees receive the training they need to do each job safely.

Career growth: We promote from within and support your development every step of the way with training, mentorship, and opportunities to advance.

Team spirit: You’ll join a tight-knit crew that works hard, has fun, and always has your back.

Stability & strength: As a trusted and proud Canadian company, we offer long-term security and opportunity.

Purpose-driven work: You’ll help build the communities around you!

What We're Looking For

• Computer Skills: Proficiency in Microsoft Office (Outlook, Word, and Excel.) Experience with Systematics would be an asset.

• Dispatching Experience: Or experience in a related role like driving or delivering heavy equipment.

• Construction Knowledge: Familiarity with construction equipment and building products is an asset.

• Detail Oriented: High attention to detail with excellent paperwork and organizational skills.

• Customer Service Oriented: Excellent communication skills with the ability to maintain positive internal and external relationships

• Team Player: Ability to work effectively within a team environment.

• A Self-Starter: With a keen sense of time-management and effective planning skills.

• Flexibility to work after hours, varying shifts, and participate in on‑call schedules as required.

Our Commitment to Inclusion

Battlefield Equipment Rentals is committed to creating an inclusive environment where people from all backgrounds can thrive. Together, we embrace diversity of thought, experience, and perspective, as we combine our unique skills and capabilities to drive successful outcomes for all stakeholders. As an equal opportunity employer, Battlefield Equipment Rentals provides accessibility accommodations during the recruitment process. Should you require any accommodations, please let us know, and we will work with you to meet your needs.

Artificial Intelligence (AI)

Use of Artificial Intelligence - By Talent Acquisition Team & Hiring Managers

At Battlefield, people are at the centre of our recruitment process. We disclose that our hiring processes use artificial intelligence (AI) tools for limited administrative purposes, such as drafting outreach messages, summarizing interview notes, or transcribing reference checks. AI is never used to make hiring decisions. All resumes and candidate information are personally reviewed by our Talent Acquisition Team, and final decisions are made by people who apply judgment, care, and expertise. Our commitment is to use technology responsibly while ensuring fairness, transparency, and respect at every stage.

Use of Artificial Intelligence - By Candidates
We recognize that candidates may use AI tools to support their job search, for example, to refine writing style or gather research. While this can be appropriate, the information you provide in your resume, screening questions, and interviews must always be truthful and accurately reflect your own experience, knowledge, and competencies. AI should never be used to create or exaggerate credentials. Our goal is to understand the real you – your skills, your story, and your potential – so we can make the best possible match between you and the organization we serve.