Dispatcher

About the job

We are looking for a detail-oriented FTL truck dispatcher to dispatch our drivers to customer locations. In this role, your duties will include communicating with drivers to secure them on loads, planning and adjusting routes, as well as appointment scheduling for the delivery of freight.

To ensure success as a truck dispatcher, you should exhibit extensive experience in dispatching trucks and the ability to work under pressure. Ultimately, an outstanding truck dispatcher is someone whose organizational skills translate into exceptional freight delivery services.

Responsibilities:

• Scheduling drivers to make freight deliveries or collect shipments.
• Communicating with drivers about freight details, delivery or pickup times, and special handling requests. As well as logging appropriate information in required systems.
• Planning pre-determined routes and accommodating route changes as needed.
• Preparing dispatch documents, as well as generating freight bills and invoices.
• Maintaining records of dispatched calls, driver routes, route changes, as well as delivery and pickup times.
• Keeping track of transportation regulations and laws to ensure that truck drivers comply.
• Reviewing drivers’ logs, including dispatched calls and arrival times.
• Logging customer shipping schedules and complaints.

Requirements:

• High school diploma or GED.
• Bachelor's or associate degree in transportation or logistics would be advantageous.
• 1-3 years of experience as a truck dispatcher in a similar industry.
• Exceptional ability to schedule drivers, plan routes, and dispatch drivers to customer locations.
• Extensive experience in dispatcher services, as well as generating freight bills and invoices.
• Experience with Transportation Management Software (TMS).
• Proficiency in office software, including Microsoft Word, Excel, and Outlook.
• Strong typing and technology skills.
• Ability to monitor drivers and schedules.
• Knowledge of applicable transportation regulations and laws.
• Excellent organizational, communication, and time management skills.

Pay: $18.00 - $25.00 per hour

Expected hours: 40.0 per week

Benefits:

• Flexible schedule

Work Location: In person