Dispatcher

We are looking for a reliable Dispatcher to communicate with customers and schedule jobs. You will receive requests, transmit messages and track vehicles. The ideal candidate must be an excellent communicator, good with customers, and very organized. You must be able to multi-task and take the appropriate action with minimal direction.

Responsibilities

• Receive incoming calls requesting crane rental.
• Prioritize calls according to urgency and importance.
• Manage web based calendar.
• Communicate with crane operators and truck drivers to insure timely completion of scheduled work and to assist with problem resolution.
• Monitor the route and status of field units to coordinate and prioritize their schedule.
• Provide field units with information about orders, traffic, obstacles and requirements
• Enter data in computer system and maintain logs and records of calls, activities and other information

Skills

• Proven experience as dispatcher or relevant position.
• Experience in data entry.
• Proficient in English (oral and written).
• Outstanding organizational and multitasking abilities.
• Active listener with excellent communication skills.
• Sound judgement and critical thinking.
• High school diploma.

About us:

Morlando Crane is a family owned business, offering crane rentals and rigging service in the Raleigh, Cary, Durham and surrounding NC areas since 1997. Our loyal customers consistently praise our team for their professionalism, flexibility, reliability, and friendly customer service.

Job Type: Full-time

Pay: $45,000.00 - $55,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Experience:

• Dispatching: 1 year (Required)

Work Location: In person