Dispatcher

Location: 25 Industrial Drive, Exeter, RI
Job Type: Full-Time
Reports To: General Manager / Operations Manager
Pay Range: $50,000–$65,000 annually, depending on experience

About Us

Astro of New England Moving & Storage is a fast-growing moving and logistics company providing residential, commercial, and specialty moving services throughout New England and beyond. We take pride in professionalism, teamwork, and doing things the right way—for our customers and our employees.

Position Overview

We are seeking a dependable, organized, and proactive Dispatcher to manage daily moving operations and support our drivers, crews, and customers. This role is central to keeping our operation running smoothly and requires strong communication skills, attention to detail, and the ability to think on your feet.

Key Responsibilities

• Schedule and assign daily moving jobs to drivers, crews, and equipment
• Coordinate routes and adjust schedules based on job flow and changing needs
• Maintain constant communication with drivers throughout the day
• Act as the primary point of contact between customers and moving teams
• Troubleshoot delays, staffing issues, and logistical challenges in real time
• Track job progress and ensure accurate documentation
• Collaborate closely with Operations and Management to improve efficiency
• Uphold company standards for service quality, safety, and professionalism

Qualifications

• High school diploma or GED required
• Prior dispatch, logistics, transportation, or moving industry experience preferred
• Strong verbal and written communication skills
• Excellent organizational and multitasking abilities
• Comfortable using dispatch software, routing tools, and standard office technology
• Calm under pressure with a solutions-oriented mindset
• Team player with a customer-first attitude

What We Offer

• Competitive salary ($50K–$75K depending on experience)
• Opportunity for growth within a stable and expanding company
• Supportive, team-oriented work environment
• On-the-job training and professional development

Job Type: Full-time

Pay: $60,000.00 per year

Benefits:

• Paid time off

Work Location: In person