Same Day Water Heaters, LLC
Dispatcher
20 days ago
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Important information
Contract type:
Permanent
Location:
Dallas, TX, USA
Work mode:
Onsite
Published on:
2 October 2026
What they need
Join a fast-growing team where customer service, teamwork, and fun come first!
We’re expanding our Dallas team and looking for a Dispatcher to help coordinate service installations and provide top-tier support to customers and field teams. You'll serve as a key point of contact between our call center, customers, and technicians, while helping keep schedules tight, communication clear, and service seamless.
💼 What You’ll Do
Receive and dispatch service installation orders
Coordinate with field teams, technicians, and subcontractors
Resolve customer inquiries and escalated issues
Schedule and prioritize jobs based on urgency, skills, and location
Maintain accurate logs, records, and communications
Support smooth operations and handle multiple tasks efficiently
Requirements
✅ What We’re Looking For
Availability to work weekends, the schedule will be Saturday-Wednesday 9am-6pm
Excellent communicator (oral and written)
Strong multitasking and time management skills
Calm under pressure with sound decision-making abilities
Proficient in basic computer use and data entry
High School diploma or equivalent
Flexibility to cover varying shift times is essential to meet operational needs.
Ability to work overtime as needed
Benefits
🎁 Why Join Us?
Starting hourly pay $19.00
Bi-weekly pay + overtime opportunities
Paid Time Off (PTO)
Benefits- Medical, Dental, Vision, Life Insurance
Advancement opportunities
Casual dress & comfortable office environment
Discretionary bonuses & incentives
We’re a small, tight-knit company that believes in working hard and making it fun. If you’re flexible, reliable, and thrive in a fast-paced environment, we’d love to hear from you!
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