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Dispatcher

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Onsite

Dispatcher

Same Day Water Heaters, LLC

Dispatcher

20 days ago

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Important information


Contract type:

Permanent

Location:

Dallas, TX, USA

Work mode:

Onsite

Published on:

2 October 2026

What they need


Join a fast-growing team where customer service, teamwork, and fun come first!

We’re expanding our Dallas team and looking for a Dispatcher to help coordinate service installations and provide top-tier support to customers and field teams. You'll serve as a key point of contact between our call center, customers, and technicians, while helping keep schedules tight, communication clear, and service seamless.

💼 What You’ll Do

  • Receive and dispatch service installation orders

  • Coordinate with field teams, technicians, and subcontractors

  • Resolve customer inquiries and escalated issues

  • Schedule and prioritize jobs based on urgency, skills, and location

  • Maintain accurate logs, records, and communications

  • Support smooth operations and handle multiple tasks efficiently

Requirements

✅ What We’re Looking For

  • Availability to work weekends, the schedule will be Saturday-Wednesday 9am-6pm

  • Excellent communicator (oral and written)

  • Strong multitasking and time management skills

  • Calm under pressure with sound decision-making abilities

  • Proficient in basic computer use and data entry

  • High School diploma or equivalent

  • Flexibility to cover varying shift times is essential to meet operational needs.

  • Ability to work overtime as needed

Benefits

🎁 Why Join Us?

  • Starting hourly pay $19.00

  • Bi-weekly pay + overtime opportunities

  • Paid Time Off (PTO)

  • Benefits- Medical, Dental, Vision, Life Insurance

  • Advancement opportunities

  • Casual dress & comfortable office environment

  • Discretionary bonuses & incentives

We’re a small, tight-knit company that believes in working hard and making it fun. If you’re flexible, reliable, and thrive in a fast-paced environment, we’d love to hear from you!

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