Dispatcher

*This position has both part time and full time positions available

Part-time & Full-time shift available: 12:00 a.m.-8:00 a.m. (Weekends included)

Part-time hours: 21 hours

Full-time hours: 35 hours

Job Summary:

Maintain the dispatch desk as the communications hub between cooperators, security personnel and others by telephone, radio and in person.

DUTIES and RESPONSIBILITIES (includes, but not limited to):

• Maintain a blotter which reflects all occurrences during the tour of duty;
• Record all complaints on Log from cooperators and assignments of the Security Officers dispatched to correct the condition, indicating the time of the occurrence(s) and resolution;
• Maintain radio contact with security personnel on patrol of the assignments of specific complaints and crime conditions as brought to the attention of security from any source;
• Notify the security supervisors on patrol when a Public Safety Officer fails to communicate with the security headquarters hourly as prescribed;
• Assist staff supervisors in the assignment of walkie-talkie distribution and record same. Record and notify the police of vehicles towed from Rochdale Village; maintain records of as purchases and review parking lot records and record changes;
• Interview complainants and prepare security reports for those complainants who appear in person at the security office; and
• Other related duties.

QUALIFICATIONS and EXPERIENCE:

• Minimum High School Diploma or equivalent. Some college, trade of business school (preferred).
• Proficient computer skills.
• Accurate typing (minimum 40-50 wpm preferred).
• Minimum of 1-year prior Dispatch experience.
• Excellent customer service skills.
• Excellent interpersonal and communications skills.
• Time management – the ability to organize and manage multiple priorities.

Pay: $21.00 per hour

Expected hours: 21.0 – 35.0 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Work Location: In person