Dispatcher

Job Summary

We are seeking a proactive and organized Dispatcher to coordinate the efficient movement of freight and shipments within our supply chain network. In this vital role, you will serve as the communication hub between carriers, drivers, warehouse teams, and clients to ensure timely deliveries and pickups. Your expertise in transportation management systems and strong communication skills will drive operational excellence, streamline shipping and receiving processes, and support our commitment to reliable service. This paid position offers an exciting opportunity to be at the heart of logistics operations, ensuring smooth coordination across multiple departments.

Responsibilities

• Manage and prioritize daily dispatch schedules using transportation management systems to optimize freight routes and delivery times
• Coordinate with third-party logistics providers (3PL) and internal teams to schedule pickups, deliveries, and shipments efficiently
• Utilize systems such as AS400 and SyteLine for data entry, shipment tracking, and inventory updates
• Communicate clearly with drivers, carriers, warehouse staff, and customers via multi-line phone systems while maintaining professional phone etiquette
• Monitor shipping & receiving activities to ensure accuracy in documentation and timely processing of freight movements
• Analyze shipment data to identify bottlenecks or delays and implement corrective actions promptly
• Maintain detailed records of dispatch activities, shipment statuses, and related documentation for reporting purposes

Skills

• Proficiency with transportation management systems (TMS) for scheduling and tracking freight movements
• Strong understanding of supply chain processes and logistics operations, including shipping & receiving procedures
• Experience working with third-party logistics (3PL) providers to coordinate freight services
• Familiarity with AS400 enterprise resource planning (ERP) systems and SyteLine manufacturing software is a plus
• Excellent data entry skills with high accuracy in typing and record keeping
• Strong analysis skills to interpret shipment data and improve dispatch efficiency
• Exceptional communication skills for effective coordination via multi-line phone systems and professional phone etiquette
• Knowledge of shipping & receiving protocols, freight handling, and related documentation requirements

This role is integral to maintaining seamless logistics operations by ensuring accurate communication, efficient scheduling, and precise record management. Join us in delivering outstanding service through your expertise in transportation management!

Pay: $18.21-$32.32 per hour

Work Location: In person