U S Towing & Recovery
Dispatcher / Customer Service
2 months ago
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Important information
Contract type:
Permanent
Salary:
$33,280 – $41,600 / year
Location:
Louisville, KY, USA
Work mode:
Onsite
Published on:
11 September 2026
What they need
Responsibilities:
- Coordinate and schedule the calls for the drivers
- Communicate with drivers when need be
- Monitor tow jobs and assign them to driver
- Handle customer inquiries and resolve any issues or concerns
- Calling customers and informing them when drivers shall arrive
Qualifications:
- Previous experience as a dispatcher or in a similar role is preferred.
- Familiarity with transportation management
- Proficiency in using phone systems and other communication tools.
- Knowledge of Area, Louisville, KY and Zip Codes for optimizing tows to drivers
- Ability to multitask and prioritize tasks
- Effective communication skills to interact with drivers, customers
*Must Pass Background Check
*1st Shift (Hours 8AM-4PM)
*2nd Shift (Hours 4PM-12AM)
*3rd Shift (Hours 12AM-8AM)
Job Type: Full-time
Pay: $16.00 - $20.00 per hour
Benefits:
- Flexible schedule
- Paid time off
Work Location: In person
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