Dispatcher Executive ( CSE )

Job highlights

• The ideal candidate must be primarily an excellent communicator and able to remain calm and composed,especially in emergency situations . You must be able to multi-task as well as take the appropriate action with little supervision .

• Knowledge of procedures and guideline for emergency situations . Proficient in English (oral and written) . .

• We are looking for a reliable Dispatcher to act as a communication point for emergency and non-emergency calls

• You will receive requests, transmit messages, and track vehicles

• The ideal candidate must be primarily an excellent communicator and able to remain calm and composed, especially in emergency situations

• You must be able to multi-task as well as take the appropriate action with little supervision

Roles and Responsibilities:

• Receive emergency and non-emergency calls and record significant information

• Address problems and requests by transmitting information or providing solutions

• Receive and dispatch orders for products or deliveries

• Prioritize calls according to urgency and importance

• Use phone or computer to send crews, vehicles, or other field units to appropriate locations

• Monitor the route and status of field units to coordinate and prioritize their schedule

• Provide field units with information about orders, traffic, obstacles, and requirements

• Enter data in computer system and maintain logs and records of calls, activities, and

• To ensure on-time delivery.

Requirements and Skills:

• Proven experience as dispatcher or relevant position

• Tech-savvy with knowledge of relevant methods (CAD)

• Fast typing with experience in data entry

• Knowledge of procedures and guideline for emergency situations

• Proficient in English (oral and written)

• Outstanding organizational and multitasking abilities

• Active listener with excellent communication skills

• Sound judgement and critical thinking

• High school diploma

Perks :

• Provident Fund

• Medical Insurance

• Yearly Bonus based on Performance

• Yearly Appraisal

• Paid Vacation and Sick leaves

• Paid Holiday