Sci Corp

Our associates celebrate lives. We celebrate our associates.
Schedules resources and automotive equipment relating to daily operations in support of a funeral home and/or care center. Ensures that adequate coverage is available and scheduled to provide a superior service to client family, while maximizing the full potential use of company human and physical resources in accordance with established budgetary standards. 
Shift: 6:00 PM to 5:00 AM
JOB RESPONSIBILITIES
Dispatching/Paperwork
<ul>
<li>Provides consistent support by dispatching resources to meet the needs of client families
</li>
<li>Receives first call information and initiates the resources required for dispatch
</li>
<li>Processes removal paperwork
</li>
<li>Assists with recording keeping of embalming documentation as required
</li>
<li>Ensures that vehicles and associates are dispatched in accordance with company standards.&nbsp; Dispatch services may include:
</li>
<li>Removals
</li>
<li>Visitations
</li>
<li>Transfers of casketed decedent and/or remains to final dispositions
</li>
<li>Decedent memorial services
</li>
</ul>
Scheduling
<ul>
<li>Schedules activities for both the internal staff as well as market locations
</li>
<li>Schedules the dispatch of vehicles and associates to ensure that services are provided as scheduled; services may include:
</li>
<li>Removals
</li>
<li>Visitations
</li>
<li>Transfers of casketed decedent and/or remains to final dispositions
<ul>
<li>Decedent memorial services</li>
</ul>
</li>
<li>Maintains in-house scheduling of location resources
</li>
<li>Schedules sufficient resources to meet market commitments
</li>
</ul>
Customer Service
<ul>
<li>Demonstrates a commitment to internal and external customer service while serving the Company’s families exceptionally well</li>
<li>Builds and maintains strong relationships by promoting a team atmosphere</li>
<li>Communicates with location associates, including directors, managers and other staff members to mitigate confusion and misunderstanding</li>
<li>Leads by example while staying engaged and supportive of company initiatives</li>
</ul>
Manage Inventory (Location specific)
<ul>
<li>Takes and places orders for necessary supplies</li>
<li>Manages &nbsp;inventory for caskets and cremation containers for the market, including receiving requests and making orders, as required</li>
<li>Order additional general supplies at the direction of the location management.</li>
<li>Performs other duties as directed by management</li>
</ul>
MINIMUM REQUIREMENTS
Education
<ul>
<li>High school diploma or GED equivalent</li>
</ul>
Licenses
<ul>
<li>Current valid driver’s license may be required</li>
</ul>
Experience
<ul>
<li>Minimum of six (6) months scheduling or logistics experience</li>
</ul>
Knowledge, Skills and Abilities
<ul>
<li>Knowledge of the company’s service promise, services, capabilities, policies procedures and practices to effectively manage various location needs</li>
<li>Ability to resolve issues in accordance with company goals and objectives</li>
<li>Excellent communication skills and interpersonal skills</li>
<li>Ability to prioritize and organize effectively with a keen sense to detail</li>
<li>Ability to work in a fast paced, high pressure environment</li>
<li>Ability to multi-task using multiple software programs simultaneously</li>
<li>Ability to communicate with associates, customers, supplies in person or by phone</li>
<li>Solid knowledge of computers, MS Office, e-mail, internet and other software required or willingness to learn</li>
<li>Good driving record</li>
</ul>
Postal Code: 75218Category (Portal Searching): OperationsJob Location: US-TX - Dallas

Dispatcher (night-shift)

Dispatcher (night-shift)

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