Dispatcher / Operations Coordinator

Job Summary

We are a locally operated trucking and LTL freight company in El Centro, CA seeking a dependable, organized, and motivated Dispatcher / Operations Coordinator to join our team.

This is a hands-on operations position responsible for coordinating daily pickups and deliveries, communicating with drivers and customers, tracking freight, handling paperwork, and helping keep our day-to-day operation running smoothly.

We are looking for someone who can think ahead, solve problems, communicate clearly, and take ownership of their responsibilities. For the right person, there is an opportunity to take on additional responsibility and grow into a larger role.

Duties

• Dispatch local pickup and delivery drivers
• Plan and organize efficient daily driver routes
• Coordinate pickups, deliveries, appointments, and special requests
• Communicate throughout the day with drivers regarding routes, freight, delays, and changes
• Track shipments and provide freight status updates
• Communicate professionally with customers and partner carriers
• Review bills of lading, delivery receipts, manifests, and other freight paperwork
• Coordinate with dock/warehouse personnel regarding inbound and outbound freight
• Help prioritize freight and ensure time-sensitive shipments are handled properly
• Monitor driver progress and make adjustments when problems arise
• Assist with data entry, emails, shipment information, and general office duties
• Help resolve missed pickups, delivery issues, damaged freight, incorrect addresses, and other operational problems
• Maintain accurate and organized records
• Assist management with improving routing, dispatching, and operational procedures

Qualifications

Preferred experience:

• Previous trucking, transportation, logistics, or dispatch experience
• LTL freight experience is strongly preferred
• Experience coordinating multiple drivers and routes
• Familiarity with pickup and delivery operations
• Understanding of BOLs, PRO numbers, delivery receipts, and freight paperwork
• Basic understanding of DOT/trucking regulations is a plus
• Bilingual is a must English/Spanish

Skills we're looking for:

• Strong organizational and multitasking skills
• Excellent communication skills
• Comfortable making decisions and solving problems
• Able to stay organized in a fast-paced environment
• Dependable and punctual
• Strong attention to detail
• Comfortable using computers, email,

Pay: $19.00 - $25.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k) matching
• Paid time off

Work Location: In person