Dispatcher - Service Technicians

We are a professional but casual office within the Construction and Maintenance Fueling Industry seeking a motivated and enthusiastic applicant. We are looking for a positive, motivated, diligent, driven, and personable team player to take on the assignment of dispatcher and database maintenance as well as assist in administrative duties including heavy data entry.

Benefits Offered:

• Medical, Dental, and Vision options
• Life Insurance ($40k Employer Paid)
• Life Lock (Identity Protection) provided free to all employees
• PTO
• Holidays & Floating Holiday
• 401k with company match
• FSA, HSA
• Supplemental Insurance available (voluntary life, short/long term disability, accident, critical illness, etc.)
• Gym reimbursement
• Tuition Reimbursement

Duties and Responsibilities:

• Use and maintenance of service call database while dispatching technicians to maintenance jobs
• Schedule, dispatch, and communicate with field technicians frequently throughout the day
• Heavy data entry
• Overtime required at times
• Administrative backup for office
• Other related duties as assigned

Education and Experience:

• High school diploma, or equivalent, required
• Dispatch experience a plus, but not required
• 1+ years in an office environment

Required Skills and Abilities:

• Type 55+ WPM
• Excellent computer skills
• Must be proficient in Microsoft Office Suite and related programs.
• Ability to multitask, prioritize, organize, and meet tight deadlines
• Must possess quality in writing skills (spelling, grammar, punctuation, etc.)
• Effective communications skills -- written and verbal
• Must be able to work autonomously and collaboratively in a team setting
• Excellent attention to detail and accuracy in data entry
• Strong interpersonal skills, build work relationships, and conflict resolution
• Ability to work overtime, including weekends, if needed
• Dependable/attendance is key
• Must be able to maintain confidentiality
• Efficiently coordinate multiple projects

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Ability to lift up to 25 lbs. (infrequent)

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Education:

• High school or equivalent (Required)

Experience:

• office: 1 year (Preferred)
• dispatch: 1 year (Required)

Work Location: In person