Dispatcher/Scheduler

Dispatch/Schedule Coordinator

Static Services | Maroochydore, Sunshine Coast

Earn Monthly Performance Bonuses. Finish at 3:30pm Every Day. Help Drive a High-Performing Trade Business.

Are you an organised, fast-thinking scheduler who thrives in a busy environment? Do you enjoy solving problems, keeping people accountable, and making sure every day runs like clockwork?

At Static Services, you'll be at the heart of our operations, coordinating a team of electricians, plumbers, solar technicians and installers while helping drive daily revenue and customer satisfaction.

Why You'll Love Working With Us

✔ Monday to Friday only — 6:30am to 3:30pm (Enjoy your afternoons!)

✔ Competitive salary based on experience

✔ Monthly performance bonuses when company goals are achieved

✔ Be part of a growing, ambitious multi-trade business

✔ Supportive management team that values your ideas

✔ Modern office based in Maroochydore

✔ Genuine career progression as the business continues to grow

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About Static Services

Static Services is one of South East Queensland's fastest-growing home service companies, providing Electrical, Air Conditioning, Solar and Plumbing services across the Sunshine Coast and Brisbane.

We're passionate about delivering an exceptional customer experience while building a workplace where great people can grow their careers.

As our Dispatch Coordinator, you'll play one of the most important roles in the business—making sure the right technician gets to the right job at the right time.

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About the Role

This is much more than simply booking jobs.

You'll be responsible for coordinating our technicians throughout the day, maximising efficiency, supporting our field team, and helping achieve our daily revenue targets.

Every decision you make has a direct impact on customer satisfaction, technician success and company profitability.

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Your Responsibilities

You'll be responsible for:

• Dispatching electricians, plumbers, solar technicians, apprentices, installers and subcontractors

• Matching the right technician to the right job

• Optimising daily schedules for maximum efficiency and profitability

• Reviewing every job before dispatch to ensure technicians have the information they need

• Booking appointments and managing schedule changes throughout the day

• Coordinating installation jobs and subcontractor work

• Holding technicians accountable to company processes and standards

• Assisting customers with schedule changes and resolving issues professionally

• Working closely with our Parts Manager to ensure materials are ready for upcoming jobs

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We're Looking For Someone Who

• Loves organisation and planning
• Can make confident decisions in a fast-paced environment
• Stays calm under pressure
• Has excellent communication skills
• Is proactive and enjoys solving problems
• Can confidently juggle multiple priorities at once
• Has experience scheduling trades or service technicians (highly regarded)
• Is comfortable using computers and job management software
• Enjoys working as part of a high-performing team

Experience in the trades or home services industry is highly regarded but not essential for the right person.

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Ready to Apply?

If you're looking for more than just another administration role and want to become a key part of a growing, high-performing company where your work genuinely makes a difference every single day, we'd love to hear from you.

Hit "Apply" now and submit your resume along with a cover letter addressed to Marie Welfare. We look forward to hearing from you.