Dispatch/Router - L1

Job Overview

You will be responsible for planning and managing daily pickup and delivery routes across DSD, Hotels, Backhauls, and transportation territories. Using routing software such as RoadNet Anywhere and Oracle, you will create efficient delivery plans that balance workload, reduce mileage, and ensure timely deliveries while maintaining superior customer service.

What does your day look like? Some of your duties may include:

• Develops daily route assignments based on scheduling and customer requirements, utilizing RoadNet Anywhere for route standardization.

• Assists the Transportation dept. in addressing corrections or changes by providing research or local routing knowledge.

• Responds/reacts to drivers as well as road problem situations, ensuring maximum on-road efficiency and optimum customer service.

• Performs routine route analysis and planning for new and/or additional routes.

• Monitors and prepares reports to provide daily feedback on staffing and workload performance to ensure daily productivity.

• Handles scheduling of PMs and driver assistance

Things you need to be able to do:

• Proficiency in RoadNet Anywhere (or similar routing software).

• Geographic knowledge and ability to analyze routing data for decision making.

• Strong problem-solving and resource allocation skills.

• Excellent written and verbal communication skills for cross-departmental coordination.

• Ability to work independently while processing complex data.

• Proficient in Microsoft Office (Excel, Outlook, Word).

• Able to sit for extended periods processing data flows.

• Ability to lift up to 50 lbs above waist.

• Ability to work in seasonal weather conditions and weekend shifts as needed.

Things that are a plus but not a deal-breaker:

• High school diploma or equivalent; Bachelor’s degree preferred.

• 3+ years of routing, logistics, or transportation planning experience.

• Advanced proficiency in Microsoft Office and routing tools.

What we think you’ll love about Gourmet Foods International:

• Career Growth: Professional development, advancement opportunities, and tuition reimbursement.

• Innovative Work Environment: Stay current with evolving technology and food distribution trends.

• Supportive Team Culture: Work alongside Team Members who value collaboration and performance.

**SCHEDULE:**10:00 AM until the job is completed

Availability:

Candidates must be able to meet the scheduling requirements of the position. Depending on the role and business needs, schedules may include days, evenings, weekends, holidays, overtime, and/or travel. Specific scheduling and availability requirements will be discussed during the hiring process. GFI will consider reasonable accommodation in accordance with applicable law.

What else can we offer?

Gourmet Foods Benefits include Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Short Term, Long-Term Disability, and accident insurance.  We also offer 401(k) with matching contributions, Profit Sharing, Competitive Salaries, Flexible Paid Time Off (PTO), Paid Holidays, Free College Tuition, PAID Parental Leave, Professional Development Programs, opportunity to grow within the Company, Team Member Discount, Team Member Referral Bonus.

GFI is a drug-free employer. You voluntarily consent to a pre-employment drug screen, and a background check will be conducted as part of the hiring process. Background checks can include, but are not limited to, previous employment, education, and criminal records.

Equal Employment Opportunity

Gourmet Foods International is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, genetic information, or any other characteristic protected by law.