Dispensary Technician — South Melbourne

Rays Wellness is a multi-award-winning natural therapies dispensary redefining what alternative healthcare can look like. As a national leader in plant-based medicine and pharmacy innovation, we support patients across Australia with expert guidance, genuine care, and a commitment to raising the standard in natural therapies. From our custom-built digital platform to our purpose-designed dispensaries, we work closely with the country's leading prescribers, clinics, and suppliers to provide safe, seamless access to evidence-based treatments.

We've just come off our biggest awards season yet at the 2026 Cannabiz Awards — taking home Company of the Year and Best Place to Work, on top of back-to-back wins as Dispensary/Pharmacy of the Year in 2025. As patient demand grows, so do we — and this is where you come in.

About the Role

We're looking for a proactive, detail-oriented Dispensary Technician to join our South Melbourne team and help ensure the safe, efficient, and timely delivery of prescriptions to patients. This is a key operational role supporting the full journey from script to shipment — working closely with our pharmacists and patient care team to create a seamless experience where patients feel confident, cared for, and supported at every step.

Whether you're early in your pharmacy career or bringing technical skills from another fast-paced environment, this is a chance to grow with a team that's genuinely going places.

Key Responsibilities

• Dispense prescriptions and accurately input patient medical data
• Pick, pack, and prepare e-commerce orders with care and precision
• Support pharmacists with stock control, compliance checks, and administration
• Provide friendly, timely patient support by phone, email, and online
• Liaise with suppliers and external partners as needed
• Maintain accurate records and uphold regulatory requirements at all times

About You

• Experience in a dispensary, pharmacy, or customer support setting
• Strong communication and organisational skills, with a genuine attention to detail
• Confidence with digital systems and inventory platforms
• A high level of accuracy, reliability, and accountability
• Curiosity about medicinal cannabis and progressive, patient-first healthcare

What We Offer

• Competitive salary with genuine opportunity to grow
• A beautiful, purpose-designed workspace in South Melbourne
• Training across plant-based therapies and e-commerce tools
• A values-led culture that champions care, creativity, and collaboration
• Regular team events — trivia nights, team lunches, social sports, and seasonal celebrations — because we prioritise community as much as we do care

If you're looking for a role that means more, and a team that feels like more, we'd love to hear from you.