Dispenser

About the Role

An exciting opportunity has arisen for an experienced and motivated Dispenser to join our friendly and supportive Dispensary team.

We are looking for a hardworking, enthusiastic, and patient-focused individual who can deliver a high-quality dispensing service whilst maintaining excellent attention to detail. The successful candidate will work as part of a busy and proactive team, ensuring prescriptions are processed accurately and efficiently in accordance with practice policies and procedures.

Previous dispensing experience and an NVQ Level 2 Pharmacy/Dispensary Assistant qualification are essential for this role.

Main Duties and Responsibilities

· Process prescriptions authorised by GPs and prescribing clinicians in accordance with practice procedures.

· Ensure that all medicines and appliances dispensed are accurately checked against the prescription.

· Refer any queries regarding medication, dosage, or labelling instructions to the authorising clinician or duty doctor.

· Assist at the dispensary hatch, issuing medications to patients and collecting prescription charges where appropriate.

· Ensure patient declarations on FP10 prescription forms are completed and signed correctly.

· Learn and utilise the SystmOne ordering system to process medication orders and maintain stock levels.

· Assist with dispensary administration, including cashing up and prescription counting.

· Provide a professional, efficient, and courteous service when dealing with patient queries.

· Participate in dispensary housekeeping and stock management activities.

About You

The ideal candidate will:

· Hold an NVQ Level 2 Pharmacy/Dispensary Assistant qualification.

· Have previous experience working within a dispensary or pharmacy setting.

· Possess excellent communication and customer service skills.

· Be confident using computer systems and learning new software.

· Be able to work accurately in a fast-paced environment.

· Demonstrate excellent attention to detail and organisational skills.

· Be compassionate, professional, and approachable.

· Work effectively both independently and as part of a team.

Flexibility is essential for this role. The successful candidate will be willing to work additional hours and adapt their working days and working pattern, where reasonably required, to provide cover for annual leave, sickness absence, and other operational needs within the dispensary team.

Cutlers Hill Surgery is committed to promoting equality, diversity and inclusion. We welcome applications from all sections of the community and are committed to creating a working environment where everyone is treated with dignity, fairness and respect.

Closing date: 31st October 2026

Please apply by submitting your CV and a covering letter explaining why you are suited to this role, including relevant examples of your skills and experience.

Expected hours: 25.0 per week

Benefits:

• Free parking
• On-site parking

Work Location: In person