Display Centre Support Officer

Barrier Reef Pools Mandurah

• Work life balance
• Supportive employer
• Flexible and diverse role

At the The Barrier Reef Pools Group WA, we are dedicated to delivering world class fibreglass swimming pools to customers across Western Australia. A permanent, opportunity is now available for a Display Centre Support Officer to join our team.

We are looking for a customer focused, proactive individual with a great eye for detail and a strong drive to deliver.  Supporting the Sales Consultants to ensure customer service and the coordination of display centre maintenance is of a high standard at all times. On the job training will give you a wide range of industry knowledge in the design and sale for fibreglass swimming pools.

Rate of remuneration will be dependent on experience

Benefits

• Growing and evolving business
• Secure employment
• Input into systems and practice development

About the Role:

• Based in Mandurah
• Scheduled Days are Monday, Wednesday, Friday, Saturday 10am – 4pm
• Focused on delivering top quality customer service
• Coordinating display maintenance contractors & product suppliers

Key Responsibilities include;

• Open and close display centre as required
• Confidently greeting and conversing with potential customers through display walk ins, email, telephone and online enquiry
• Administrative Support to Sales Consultants
• Maintaining Sales Lead database
• Contractor coordination to ensure the display centre is meticulously maintained
• Proactive customer enquiry follow up
• Assist sales team with quote preparation
• Ensure working relationships with supplier network
• Able to actively solve problems

Successful Attributes:

• Experience in the swimming pool industry is highly advantageous but not mandatory
• Excellent Customer Service and communication skills
• Excellent attention to detail
• Excellent Administrative and organisational skills
• High level written and verbal skills
• Goal orientated and motivated to deliver on targets
• Able to successfully work unsupervised but as part of a team

If you would like to become a member of our team apply now!