Displays Curator (ภัณฑรักษ์สัตว์น้ำ)

About the role

As Curator, you will lead the SEA LIFE Bangkok (SLBK) Curatorial team to deliver world-class aquatic and terrestrial displays, with a clear focus on team engagement, development and the implementation of innovative, pioneering display development plans. You will cultivate a guest-obsessed team and drive relentless, measurable improvement of health, safety, security and welfare standards across your area of responsibility, ensuring animal care and guest experience consistently meet or exceed Group benchmarks. As a key member of the SLBK senior leadership team, you will work closely with the General Manager and regional management to deliver memorable experiences through world-class displays that inspire guests and communities to contribute to a better world for marine life. This is a commercially accountable leadership role: you will engage in decisions relating to product, people, health & safety, finance and marketing, and hold ultimate accountability for the training, development, welfare standards and performance delivered by the Curatorial and Dive teams.

Key responsibilities

• Lead, coach and develop the Curatorial and Dive teams to achieve and sustain a target internal Team NPS/engagement score, reviewed quarterly, and build a sustainable talent pipeline for key curatorial roles through structured training and recruitment
• Deliver consistently high standards of animal husbandry and welfare, targeting zero avoidable Higher Emphasis (HE) mortality and ensure 100% compliance with Group and local animal care protocols and accreditation-partner standards
• Own delivery of the annual Displays Development Plan, completing 100% of committed capital and refresh projects on time and on budget, and drive guest engagement through innovative use of theming, lighting and water movement
• Hold full ownership of health, safety and security for the Curatorial team, guests and animals, ensuring 100% of required risk assessments are completed and current
• Set, own and manage the annual Curatorial OPEX and CAPEX budgets, monitoring spend entrepreneurially to deliver results within agreed budget variance
• Drive and support rescue, conservation and research initiatives that strengthen institutional credibility and generate positive PR coverage, working closely with the Marketing Manager
• Compile and deliver accurate, timely curatorial reports and act as the primary communication link between the Curatorial team and site leadership
• Hold end-to-end accountability for the Zoo/aquarium operating licence and all related permits, ensuring 100% renewal compliance with zero lapses
• Act as the primary liaison with relevant government authorities on all matters relating to licensing, inspections and aquatic-animal regulation, and own and manage all animal import/export documentation and CITES-related permits
• Oversee and manage the veterinary function at SLBK and own the end-to-end management of veterinary audits, Zoo licence audits and HSS audits

About you

• Significant hands-on experience in a Curator / Displays Head / senior aquarist role within a zoo, aquarium or marine park, with deep, demonstrable expertise in aquatic and/or terrestrial animal husbandry, biology and behaviour
• Relevant degree or professional qualification in Marine Biology, Zoology, Aquaculture, Veterinary Science or a related life-sciences field
• Proven track record directly caring for and managing diverse animal collections (fish, invertebrates, elasmobranchs, marine mammals, reptiles or amphibians as relevant), including life-support systems, water quality management, breeding programmes, quarantine and clinical/health monitoring
• Strong background in people and performance management, with proven ability to lead, train, develop and engage a team of functional animal-care experts
• Thorough understanding of animal welfare principles, animal behaviour, transport and husbandry development, with the ability to share and implement industry best practice
• Working knowledge of life support systems, plant and equipment, ensuring maintenance in line with manufacturers' recommendations
• Experience managing Zoo/aquarium licensing, animal import/export (including CITES) documentation and liaison with government authorities such as the Department of National Parks and Department of Fisheries/DMCR
• Experience overseeing a veterinary function and managing veterinary, Zoo licence and HSS audit processes through to closure
• High level of English communication skills to engage regional teams and the wider business, with strong verbal and written communication skills and good attention to detail
• Strong networking skills and links to external/industry partners, government sectors and universities

About us

SEA LIFE Bangkok is part of Merlin Entertainments. Our purpose is to bring every family closer through play. Our vision is to be the world's most loved family escape.

Benefits

• Provident Fund (PWF)

• Annual Bonus

• Telephone Allowance / Mobile Allowance

• Transportation Allowance

• Marriage Allowance / Wedding Gift Allowance

• Funeral Allowance / Compassionate Allowance

• Social Security

• Health Insurance / Medical Insurance

• Personal Accident Insurance (PA)

• 5-day work week

• Flexible working hours / Flexitime

• Training and Development

• Annual Company Trip / Annual Party