Distribution Engineering Coordinator

Role summary / purpose

Responsible for planning, scheduling, and managing distribution customer requested work, mandated work, line maintenance tasks, capital projects and day-to-day design activities for the Distribution Engineering Design team.

Key responsibilities

• Contact external customers within one working day and schedule appointments for customers to meet with a Designer, including collecting design information during customer calls
• Interpret and ensure consistent application of organizational policies related to customer requests; provide customers with information on tasks required to receive service on requested dates
• Manage Design resources within a geographic area by assigning each Designer to primary and secondary geographic areas; monitor Designer calendars to schedule appointments effectively and efficiently
• Communicate regularly with Designers regarding assignments, schedules, and questions related to specific customer calls
• Communicate periodically with Network Line groups to expedite work and meet customer requested service dates or handle special requests
• Identify and rectify root causes of customer complaints and inquiries
• Maintain working knowledge of AM/FM-DFM and Maximo as they relate to construction applications
• Review and update Maximo Backlogs for the Distribution Engineering Department; identify deficiencies, analyze alternatives, and recommend solutions
• Serve as a member of the Storm Response Team for restoration efforts; provide support to Damage Assessment and/or Logistics functions

Requirements - education & experience

• Associate degree or equivalent work experience
• 2 years Transmission or Distribution experience
• 1 year of Maximo and CCS experience

Required skills

• Ability to manage multiple responsibilities and deliverables in a fast-paced environment
• Ability to work with multiple levels of the organizational structure
• Strong verbal and written communication skills
• Excellent organizational and analytical skills
• Experience or training in scheduling resources, maintenance, and construction practices
• Proficiency with Microsoft Office Excel and database applications

Nice-to-have / preferred skills

• Knowledge of Maximo, GDT, AM/FM DFM, Storm Assist, and Power BI
• Experience with CCS
• Knowledge of Distribution Line construction, maintenance, and materials

Impellam Group and its brands are equal-opportunity employers committed to diversity and inclusion. All qualified applicants will receive consideration without regard to race, color, religion, gender, sexual orientation, pregnancy or maternity, national origin, age, disability, veteran status, or any other factor determined to be unlawful under applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application, interview process, pre-employment activity, and the performance of crucial job functions.

If you require additional disability considerations, modifications, or adjustments please let us know by contacting [email protected] or fill out this form to request accommodations.