Distribution Facility Associate - Vendor Defective Returns

Distribution Facility Associate - Vendor/Defective Returns

At Kittery Trading Post, we are more than a retailer—we are a family-owned and family-run community rooted in outdoor heritage, craftsmanship, and authentic connection. For generations, we have served customers who value quality, adventure, and tradition. Our team members bring that same passion to life every day, creating welcoming experiences built on knowledge, trust, and pride in what we do.

We believe in doing things the right way: treating people with respect, supporting one another, and honoring the family legacy we are entrusted to carry forward. When you work at Kittery Trading Post, you become part of a close-knit team that values hard work, integrity, and a shared love of the outdoors.

Application Requirements & Essential Functions for Distribution Facility Associate for Vendor/Defective Returns:

• Evaluate, process and prepare merchandise for return to manufactures due to defects, recalls, shipment damage, overages or incorrect items
• Must be reliable in performance and attitude
• Must show sound product awareness, communication skills, computer/system knowledge and teamwork
• Correct use of telephone, computer and all company equipment associated with the job
• Ability to communicate clearly with peers and supervisors using phone, email, and in person
• Demonstrate initiative and drive in the performance of duties, demonstrating a willingness to follow direction with a positive attitude
• Demonstrate professional vendor/customer relations and communication
• Reinforcement of established Loss Prevention policies and procedures
• Reinforcement of all policies and procedures of the Company
• Safe performance of duties, demonstrating care for self, co-workers, customers and property
• Maintain a clean organized and safe work environment.
• Willingness to communicate desires, ideas and problems to supervisors
• Assist e-com shipping as needed during busy periods
• Must be able to lift 50 lbs
• Warehouse experience is preferred but not required
• Must be 18 years of age or older and pass a standard background check

General Summary:

Responsible for evaluation and processing merchandise to be returned to the manufacturer due to defective quality, recall, over shipment of product, substituted or incorrect merchandise and product damaged in shipment. This position requires long periods of standing as well as movement throughout the facility. Physically working with merchandise requires lifting, climbing ladders and pushing/ pulling rolling buckets, tubs and oak carts. Qualified candidates must be able to work Sunday, Monday, and Tuesday 7am-3:30pm or 8am- 3:30pm

Job Type: Part-time

Pay: $17.00 - $18.00 per hour

Work Location: In person