District Manager

We are looking for a motivated area manager to oversee at least 2-3 retail stores throughout Thailand.

The successful candidate will be responsible for growing the overall profit performance, ensuring quality consistency across each individual location and improve customer service and in-store experience.

Responsibilities:

• Achieve sales targets across all assigned store locations.
• Monitor financial performance, analyze business metrics, and drive regional KPIs.
• Recruit, coach, and develop Store Managers to build high-performing teams.
• Ensure compliance with brand standards, Visual Merchandising (VM) guidelines, safety regulations, and operational procedures.
• Develop and execute regional growth strategies, including localized marketing and competitor analysis.
• Coordinate with landlords, third-party logistics providers, warehouses, and the Head Office.
• Manage the regional P&L to maximize profitability and control operating costs.
• Set operational goals and performance expectations for assigned stores.
• Oversee store operations to ensure consistency, efficiency, and operational excellence across the region.
• Lead and motivate Store Managers to achieve sales targets and maintain excellent store standards.
• Ensure outstanding customer service and resolve customer issues promptly.
• Analyze customer insights to improve store operations, customer experience, and sales performance.
• Provide recommendations to the Head Office to drive operational improvements and customer experience initiatives.
• Monitor competitors and market trends to identify opportunities and respond quickly to changes.
• Ensure Visual Merchandising is commercial, on-brand, and delivers an easy-to-shop customer experience.

Requirements:

• Bachelor's degree in Business Administration, Retail Management, or a related field.
• Minimum 7 years of experience managing multiple retail stores in Thailand; experience in the fast fashion industry is highly preferred.
• Strong understanding of retail operations, preferably within the apparel or fashion industry.
• Proven leadership and people management skills, with a successful track record of achieving sales and business targets.
• Strong business acumen with the ability to analyze financial and operational performance.
• Ability to lead teams through change and thrive in a fast-paced retail environment.
• Self-motivated, proactive, and capable of inspiring, coaching, and developing high-performing teams.
• Excellent analytical, problem-solving, and numerical skills.
• Good understanding of fashion trends, strong commercial awareness, and hands-on Visual Merchandising knowledge.
• Excellent communication, interpersonal, and stakeholder management skills.
• Fluent in both Thai and English, with strong verbal and written communication skills.