District Manager

Requisition ID: 17842

Job Location(s):

Tokyo, Tokyo, JP, 105-5519

Time in Office: Hybrid

At Crocs, Inc., every career offers a chance to make a real impact. No two journeys look the same. And that's exactly how we like it. Whether you’re welcoming customers into our stores, collaborating with global teams at our headquarters, or keeping operations moving at our distribution centers, your impact is real and valued. At Crocs, Inc. you’re not expected to fit a mold. You’re encouraged to break it and create something better.

Overview

District Store Manager of Retail for Crocs is responsible for overseeing and managing multiple Store Managers within a specific district in Japan. The role manages multiple Store Managers and adjusts sales goals and operational procedures for each store based on objectives set by the corporate Retail Support team. The District Store Manager is responsible for training, work assignments, and financial accountability for Store Managers.

What You'll Do

• Set clear expectations and maintain high standards for Store Manager performance, leadership, business ethics, and integrity.
• Ensure compliance with company policies, directives, operational standards, and applicable employment laws and regulations.
• Partner with Retail Operations to achieve financial goals, maximize revenue opportunities, and improve profitability.
• Optimize labor planning, scheduling, productivity, and time management through effective operational tools and processes.
• Drive operational excellence across store appearance, loss prevention, cash handling, inventory control, visual merchandising, and the safety and security of people and assets.
• Assess, select, develop, and retain talent for future growth, while coaching Store Managers and providing timely feedback to strengthen individual and district performance.
• Lead by example to deliver excellent guest experience and develop managers’ guest service capabilities.

What You'll Bring to the Table

• High school diploma or equivalent experience required; Bachelor’s degree or equivalent experience preferred.
• 4–6 years of retail management experience, including 2–4 years of multi-store management experience.
• Strong leadership, interpersonal, coaching, communication, and people management skills
• Business-level English proficiency is nice to have.
• Strong organizational and time management skills, with analytical thinking and sound decision-making ability.
• Experience in the fashion or sports lifestyle industry preferred.
• Proficiency in Microsoft Office and general PC/Internet applications.

The Company is an Equal Opportunity Employer committed to a diverse and inclusive work environment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability, or any other protected classification.

At Crocs, Inc. we believe in the power of a blend of in-person and virtual collaboration to drive creativity and strengthen relationships. Your participation in this flexible schedule plays a key role in building a connected and successful team. In-office requirements vary by our work personas: Resident (5 days), Collaborator (4 days), Connector (2-3 days), Explorer (fully remote). This role has been aligned to the Collaborator persona.

Job Category: Retail