District Manager

District Manager - Multi-Unit Management - Montgomery/Delaware Counties

Spread Bagelry is seeking an experienced District Manager to oversee the performance and day-to-day operations of multiple restaurant locations. This role is responsible for developing strong General Managers, driving financial results, maintaining operational standards, and ensuring a consistent Spread experience across the district.

Key Responsibilities:

Leadership & Team Development

• Lead, coach, and develop General Managers, establishing clear expectations and accountability.
• Identify performance gaps, implement action plans, and ensure consistent follow-through.
• Build strong teams through effective hiring, training, retention, and succession planning.
• Partner with People Operations on employee relations, performance management, and policy compliance.

Operational Excellence

• Conduct regular store visits to evaluate operational execution, cleanliness, food safety, and brand standards.
• Ensure consistent execution of recipes, service standards, company policies, and operational procedures.
• Monitor staffing, scheduling, workflow efficiency, and ticket times to improve restaurant performance.
• Identify operational deficiencies and ensure timely corrective action.

Financial Performance

• Drive district sales growth, profitability, and achievement of financial goals.
• Monitor and manage labor, COGS, inventory, waste, and controllable expenses.
• Analyze key performance indicators and coach General Managers on improving results.
• Ensure effective scheduling, inventory controls, and adherence to approved budgets.

Guest Experience

• Champion Spread's hospitality standards and commitment to an exceptional guest experience.
• Monitor guest feedback, reviews, and service performance to identify improvement opportunities.
• Coach restaurant leadership on service recovery, hospitality, and team engagement.

Communication & Accountability

• Serve as the primary liaison between General Managers, Directors of Operations, and support teams.
• Communicate expectations, company initiatives, and operational priorities clearly and consistently.
• Ensure timely completion of required reporting, training, checklists, and performance documentation.
• Proactively communicate challenges, recommend solutions, and take ownership of district results.

Qualifications

• 5+ years of multi-unit restaurant management experience
• Proven ability to develop leaders and drive operational and financial performance
• Strong knowledge of restaurant P&L management, labor, COGS, and budgeting
• Experience with food safety, operational compliance, and restaurant management systems
• Strong communication, organizational, analytical, and problem-solving skills
• Ability to travel regularly between assigned restaurant locations
• Bachelor's degree preferred or equivalent relevant experience

Pay: $85,000.00 - $95,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Parental leave
• Vision insurance

People with a criminal record are encouraged to apply

Work Location: In person