District Manager

District Manager

UDR | Job Description

Responsible for the overall operational and financial performance of a portfolio of communities, including staffing, collections, resident services, maintenance, revenue growth, capital improvements, reporting, safety, and compliance. Ensures communities meet company standards, maintain operational efficiency, and achieve financial goals. This role serves as a development opportunity for future Regional Managers.

Reports To: Area Director 

Essential Functions

• Drive financial performance, increase controllable net operating income, manage budgets, and identify opportunities for revenue growth.
• Analyze market conditions and implement marketing strategies to achieve occupancy goals.
• Oversee daily community operations, company policies, safety, compliance, and emergency procedures.
• Conduct weekly site inspections to maintain property standards, curb appeal, cleanliness, and market-ready homes.
• Resolve escalated resident concerns and implement retention programs to improve resident satisfaction.
• Hire, train, coach, and develop associates while managing performance, scheduling, time records, and staffing needs.
• Foster a motivated, engaged, and goal-oriented team aligned with company values.
• Prepare required reports, support business objectives, and perform other duties as assigned.

Performance Requirements

• Strong financial, business, and property management knowledge.
• Excellent leadership, coaching, personnel management, and decision-making skills.
• Ability to analyze financial reports, develop business plans, solve problems, and manage multiple priorities.
• Exceptional written and verbal communication skills.
• Ability to build relationships with residents, employees, vendors, contractors, and leadership.
• Proficiency with spreadsheets, databases, reporting tools, and word-processing software.
• Knowledge of Fair Housing laws and company policies.
• Ability to travel as needed.

Education and Experience

• Bachelor's degree in Business or a related field preferred; equivalent relevant experience may be considered.
• Four to six years of supervisory experience required, preferably in residential property management or related operations.
• Four to six years of experience in strategic planning, financial analysis, business development, or operational management required, preferably in real estate.
• OneSite or another site operating system experience required.
• Valid driver's license required unless otherwise noted.

Compensation and Benefits

Salary Range: $130,000–$148,000 annually, depending on experience
Bonus Potential: 20% annually

Benefits Include:

• Medical, dental, and vision insurance
• Medical FSA, Dependent Care FSA, and Lifestyle Spending Account
• Supplemental life insurance and critical illness coverage
• Supplemental short-term disability and AD&D insurance
• Voluntary long-term care insurance
• 401(k) with company match

Equal Employment Opportunity

UDR provides equal employment opportunities to employees and applicants and prohibits discrimination and harassment in accordance with applicable law.