District Representative

Location: Selangor, Malaysia
Division: Nalco Water – Light Division
Employment Type: Full-time

About the Role

Join Nalco Water, an Ecolab company, as a District Representative and play a key role in helping industrial customers improve their water, energy, operational efficiency and sustainability.

You will be responsible for developing business opportunities, managing customer relationships and delivering value-based solutions across your assigned territory. This is a field-based role, with more than 50% of the time spent visiting customer sites.

What You’ll Do

• Develop new business opportunities through prospecting, customer visits, referrals and lead follow-up.
• Manage assigned customer accounts and build strong relationships with key stakeholders.
• Identify customer needs and recommend appropriate water treatment, equipment, monitoring and service solutions.
• Prepare quotations, proposals and business review materials.
• Work closely with engineers, technical specialists, field service and customer service teams to ensure customer satisfaction.
• Monitor sales pipeline, customer activities and forecasts, and provide regular updates to management.
• Conduct customer site visits and support troubleshooting, trials, start-ups and optimisation initiatives.
• Communicate the value delivered to customers, including improvements in reliability, safety, compliance, water and energy savings, and operational efficiency.
• Ensure compliance with customer site requirements, safety procedures and PPE standards.

What You’ll Bring

• Candidates with experience in technical sales, industrial services, water treatment, manufacturing or process industries will be preferred.

• Bachelor’s degree in Chemical Engineering, Electrical Engineering, Mechanical Engineering/Technology, Industrial/Process Technology, or a relevant technical discipline.

• Strong communication skills in Malay and English, both written and verbal.

• Basic understanding of water systems such as boilers, cooling towers and closed-loop systems.

• Strong hands-on capability and willingness to work with equipment and tools.

• Good analytical and problem-solving skills with strong attention to detail.

• Ability to work independently while collaborating closely with engineers and internal teams.

• Valid driving license and own transport.

• Physically fit and comfortable working in manufacturing and industrial environments, including field-based activities and handling chemicals.

• Fresh graduates are not eligible for this position; however, training will be provided for candidates with a strong learning mindset.