Dock Coordinator

The Dock Coordinator is responsible for coordinating and overseeing daily inbound and outbound shipping activities at the plant dock. This position serves as a key point of communication between the plant, warehouses, department heads, forklift operators, truck drivers, employees, and HR to ensure orders are accurately prepared, documented, staged, and delivered on schedule.

The ideal candidate is organized, detail-oriented, safety-conscious, and comfortable working in a fast-paced warehouse and manufacturing environment. This role requires strong communication skills, the ability to prioritize multiple tasks, and the ability to work on concrete surfaces for extended periods of time.

Essential Responsibilities

• Review and maintain awareness of daily inbound and outbound shipment schedules.
• Coordinate shipment activities with corresponding warehouses to ensure timely and accurate movement of materials and finished products.
• Review pick tickets for accuracy and verify that staged pallets correspond with shipment requirements.
• Ensure orders are properly prepared, staged, identified, and ready for scheduled pickup or delivery.
• Maintain clear, accurate, and organized shipping, receiving, staging, and dock documentation.
• Communicate directly with plant department heads to coordinate order preparation, staging, and delivery timelines.
• Work closely with warehouse personnel and forklift operators to ensure efficient and accurate movement of materials.
• Oversee forklift operators working on the dock and help ensure safe and efficient dock operations.
• Communicate directly with truck drivers regarding arrivals, loading/unloading activities, paperwork, staging locations, and shipment requirements.
• Monitor truck arrivals and departures and help maintain an organized and efficient dock schedule.
• Identify and communicate shipment discrepancies, missing documentation, damaged materials, or other issues that may affect timely shipment or receipt.
• Work directly with employees and HR regarding employee requests, required documents, forms, and related administrative needs.
• Maintain accurate records and documentation in accordance with company procedures.
• Support communication between plant departments, warehouses, drivers, and other personnel to minimize delays and maintain workflow.
• Follow all company safety policies, procedures, and Personal Protective Equipment (PPE) requirements.
• Maintain a clean, organized, and safe dock and work area.
• Perform other duties as assigned.

Required Qualifications

• Previous experience in warehouse, shipping and receiving, logistics, dock coordination, or a similar position.
• 1+ year of relevant experience preferred.
• Strong organizational and time-management skills.
• Excellent verbal and written communication skills.
• Ability to accurately review shipping documents, pick tickets, and related paperwork.
• Ability to communicate professionally and effectively with employees, department leaders, warehouse personnel, truck drivers, and HR.
• Ability to work independently while also functioning effectively as part of a team.
• Ability to prioritize tasks and respond appropriately to changing shipment and production needs.

Pay: $17.00 - $21.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• Health insurance
• Life insurance
• Paid time off
• Referral program

Work Location: In person