Document Accessibility Technician

Title: Document Accessibility Remediation Technician

Location: Remote – Atlanta, GA (Candidates must be local to Atlanta area)

Employment Type: Contract

About the Role

We are seeking a Document Accessibility Remediation Technician to join a team supporting a large-scale document remediation project. You will help fix accessibility issues in static documents such as PDFs, Word documents, and PowerPoint presentations so they can be used by everyone, including people who rely on assistive technology.

You will receive on-the-job training, established procedures, and ongoing guidance from a project supervisor. This role is well suited to someone with general IT skills, strong computer proficiency, sharp attention to detail, and the ability to quickly learn and consistently apply new software tools and technical procedures.

Key Responsibilities

• Participate in on-the-job training on PDF accessibility, remediation procedures, and project software tools
• Use specialized software to identify and correct accessibility issues in PDF documents
• Review assigned files and complete remediation tasks according to established procedures
• Modify document structure and accessibility elements, including tags, headings, lists, reading order, tables, links, images, and document properties
• Run automated accessibility checks and perform basic manual quality checks on completed work
• Coordinate with the web team to upload accessible documents and replace non-accessible versions
• Work with the project supervisor to resolve questions and escalate complex documents that fall outside standard procedures
• Maintain accurate records of assigned documents, work completed, and remediation status
• Organize electronic files in line with file-naming, storage, and document-control procedures
• Process a high volume of documents while maintaining accuracy and meeting productivity expectations
• Incorporate supervisor and quality-review feedback into future work
• Protect confidential or sensitive information contained in documents
• Perform other related technical and project-support duties as assigned

Required Qualifications

• 2+ years of general knowledge of computers, software applications, file management, and common office technology
• 2+ years of experience modifying document structure and accessibility elements (tags, headings, lists, reading order, tables, links, images, document properties)
• 2+ years of experience with Adobe Acrobat Pro or other PDF editing software
• 2+ years of experience in document processing, data entry, records management, quality assurance, or other high-volume production work
• Strong attention to detail and ability to spot errors and inconsistencies
• Ability to follow written procedures and step-by-step technical instructions
• Strong organization and time-management skills
• Ability to work independently after training while seeking guidance when appropriate

Preferred Qualifications

• 1+ year of experience with Equidox PDF remediation software
• Familiarity with digital accessibility concepts, assistive technology, or accessibility standards

Equipment and Work Setup

• Reliable high-speed internet access
• Ability to connect remotely to client systems
• Must be local to the Atlanta area