Document Control Specialist II

Job Summary

• Document Control Specialist is responsible for providing world class service to Product Configuration Management (PCM) customers and business partners.
• Focusing on continual improvement of processing change management cycle times while maintaining a high level of accuracy and efficiency.
• Driving PCM initiatives, programs, clean-up activities and other assignments as directed by the management team.
• Additionally, working with management team to highlight problem areas and make process improvements where possible.
• Working closely with Sr. Document Specialists, internal and cross-functional teams.

Essential Duties and Responsibilities

• Item Master Creation, Enrichment, Maintenance and Management in Agile PLM system.
• Project Document Release.
• Data Analysis and Reporting.
• ⭐BOM (Bills of Material) Creation and Management.
• ⭐Engineering Change Management.
• ⭐Software Releases.
• ⭐High level of interaction with customers, suppliers and other team members via Teams/Zoom Teleconference or in person meetings as applicable.
• End-to-End New Product Program Support; work directly with Program Team members to document and release all products as required.
• Support Service, Custom Products, Product Marketing, Program Management, Manufacturing, Engineering amongst other teams with the release and maintenance of sustaining or new product, and or changes.
• Support Product Configuration Management with specific project activities, such as but not limited to; clean-up projects, cost-reduction projects, regulatory initiatives, team coverage, etc.
• Work with external suppliers and manufacturers as required; mitigate and solve issues as they arise.

***⭐***Deliverables

• Assigned task completion within the agreed time frame.
• Meet metric targets on repetitive tasks.
• Meeting minutes for NPI Program BOM Review.
• Contribution to training material and/or process improvement.

Key Qualifications and Skills

Required:

• ⭐Bachelor’s degree in Engineering, Business Management, Operations, Supply Chain, or a related field.
• ⭐2 - 4 years of experience in a document control, data management, or a similar role.
• ***⭐***Strong proficiency in MS Excel (e.g., VLOOKUP, pivot tables, data validation).
• Exceptional attention to detail and a commitment to producing high-quality, accurate work.
• Proven ability to manage multiple tasks simultaneously in a fast-paced environment.
• Excellent communication skills and a collaborative, team-oriented mindset.

Preferred (Nice-to-Have):

• Hands-on experience with PLM software (e.g., Agile PLM) and ERP systems (e.g., SAP).
• Experience in a manufacturing or new product introduction (NPI) environment.
• Familiarity with data visualization tools like Power BI.
• Proficiency in Mandarin to collaborate effectively with international teams.